End User Computing Analyst

End User Computing (EUC) Analyst

Location: Northbrook IL

Employment Type: Regular Full-Time (Onsite)

Bell Flavors & Fragrances is a global manufacturer of flavors fragrances botanical extracts and ingredient specialties headquartered in Northbrook Illinois. We are seeking a service-oriented End User Computing (EUC) Analyst to join our IT team and support end users across a multi-site manufacturing environment.

In this role you will provide Tier 1 and Tier 2 technical support troubleshoot endpoint and application issues manage device lifecycle activities and support Microsoft 365 and Intune-managed environments. This is an excellent opportunity for a hands-on IT professional who enjoys problem-solving customer support and working across both office and operational settings.

Key Responsibilities

• Provide onsite and remote technical support for hardware software peripherals and connectivity issues.
• Deploy configure maintain and troubleshoot endpoint devices and user-facing technologies.
• Support Microsoft 365 Intune and enterprise productivity tools.
• Manage tickets user access requests patching and documentation.
• Participate in incident response activities and an on-call rotation.

Qualifications

• HS Diploma required
• Associates Degree or higher strongly preferred
• 5 years of experience in IT support desktop support or EUC roles.
• Strong experience with Windows support Microsoft 365 and Intune or similar MDM tools.
• Experience supporting users across multiple locations; manufacturing environment experience preferred.
• Strong troubleshooting communication and customer service skills.
• Citrix VDI experience is a plus.

Why Join Bell

• Opportunity to make a meaningful impact in a critical security role
• Collaborate in a supportive team-oriented culture
• Be part of a company that values innovation integrity and continuous improvement
• Competitive salary range $75K - $85K and benefits package

Bell Flavors & Fragrances develops products for food beverage cosmetic personal care and household care companies throughout the world. Bell has nine manufacturing plants worldwide including the United States Canada Mexico Colombia Brazil Germany Singapore and China. Bell operates sales offices in more than 40 countries and is proud to be privately held by the Heinz family.

Required Experience:

IC