Employee Listening and Insights Lead

The Employee Listening & Analytics Consultant plays a key role in shaping how we understand and improve the employee experience across the this role you will lead end to end survey programsfrom research and question design through analysis storytelling and action enablement. Youll help bring employee voices to life through compelling insights intuitive tools and thoughtful program management.

This role is integral to embedding employee listening insights into Workforce Analytics products talent processes and leader enablement. You will also explore and apply emerging AI capabilities to make data interpretation and action planning easier for people managers helping them turn insights into meaningful outcomes.

** Candidates must be in San Jose CA or Raleigh NC **

Survey Strategy Research & Design

• Conduct research to inform highquality survey questions across lifecycle surveys (onboarding moments that matter pulse exit etc.).
• Partner with People Analytics Talent Management HRBPs and other stakeholder groups to ensure survey content aligns with organizational priorities.
• Translate complex research and best practices into clear inclusive and actionable survey items.

Program Management & Execution

• Lead survey programs from inception to rollout: project planning timeline management stakeholder alignment survey programming and deployment.
• Partner with external survey platform providers to ensure smooth data collection reporting and tool administration.
• Manage communication plans around listening momentscraft messaging timelines and leader toolkits that drive clarity trust and engagement.
• Maintain program documentation and improve operational processes for scale.

Insights Storytelling & Enablement

• Analyze survey results to uncover meaningful patterns drivers and opportunities.
• Create compelling stories and reports that translate data into clear narratives for senior leaders and HRLT.
• Enable people managers with intuitive reports AIsupported insights and guidance that makes data interpretation and action planning simple.
• Build presentations templates and talking points that help HR partners and leaders understand and act on survey insights.
• Ensure insights feed into Workforce Analytics research priorities dashboards and broader people insights.

Collaboration & Integration

• Work closely with Talent Management HR Business Partners Employee Experience and other HR Centers of Excellence to integrate survey insights into organizational programs and decisionmaking.
• Help connect listening insights with other people metrics to build more holistic workforce stories.
• Build strong trustbased relationships with crossfunctional partners to ensure listening insights inform strategy and improve outcomes.

Capabilities & Working Style

• Excellent communicator skilled at simplifying complex dataheavy concepts for broad audiences.
• Strong project manager who can manage multiple initiatives with autonomy and clarity.
• Analytical thinker with strong judgment problemsolving skills and the ability to prioritize in fastmoving environments.
• Comfortable with new technologies and eager to explore ways AI can enhance insight delivery and stakeholder experience.
• Collaborative partner who fosters inclusion curiosity and openness in all interactions.

• Bachelors degree required; advanced degree (MA/MS) in Organizational Behavior Organizational Psychology Organization Development People Analytics or a related field preferred.
• Experience in employee listening survey design people analytics organizational development or similar consultingoriented HR roles.
• Proven ability to manage endtoend talent or listening programs delivering highquality insights and stakeholder experiences.
• Proficient with data analysis tools (e.g. spreadsheets BI tools survey platforms) and comfortable learning emerging AIenabled tools.