EM HiTech

Infosys is seeking a Client Partner for the HiTech vertical. The person will lead all client interfaces within the assigned account scope and along with Senior Client Partners/Group Managers build an account plan for client management. Typically the Client Partner manages a single account or a portion of a large account with a P&L responsibility of $30MM to $50MM.

Infosys is seeking a Manager - Client Servicesfor the HiTech vertical. The person will lead all client interfaces within the assigned account scope and along with Senior Client Partners/Group Managers build an account plan for client management. Typically the Manager - Client Services manages a single strategic account or a portion of a large account with a P&L responsibility of $30MM to $50MM.
The role will focus on managing and expanding relationships with a leading global enterprise software and cloud platform client driving growth across digital transformation AI-led services cloud data customer experience engineering and enterprise modernization opportunities.

Role Description:
Client relationship management and business development: Manage client relationships grow a portfolio of $3050M and own the opportunity lifecycle: Prospect Evaluate Propose Close.
Strategic account growth: Build and expand trusted relationships across business technology procurement and executive stakeholders within a large enterprise software/cloud platform account.
AI-first and digital transformation selling: Identify and shape opportunities across AI Generative AI agentic AI automation data cloud modernization platform engineering enterprise applications and customer experience transformation.
Client delivery assurance: Collaborate with delivery stakeholders to ensure all commitments to the client are met.
Account planning and governance: Develop account plans detailing key relationships opportunities pricing strategies and risk mitigation.
Conduct market research competitor analysis client presentations estimation efforts proposals and negotiations.
Partner with Delivery Managers to resolve people or infrastructure issues impacting project delivery.
Balance multiple projects for the client coordinating across delivery managers consulting teams horizontal competency units and global delivery teams.
Drive revenues from go-to-market solutions sponsored by the business unit within the account scope including AI-first services cloud data cybersecurity digital engineering enterprise platforms and cost optimization offerings.
Work closely with Solutions Leaders to create customized solution pitches and ensure successful delivery and revenue realization.
Build comprehensive account plans including relationship mapping opportunity pipeline revenue forecasts and risk assessment.
Make pricing decisions within the scope of the Master Services Agreement.
Provide pre-sales proposal support for new business development beyond the account scope.
Offer input for future alliances with relevant product vendors.


Act as a trusted advisor to the client by bringing proactive ideas around productivity improvement AI-led transformation operational efficiency platform modernization and differentiated customer/employee experiences.

About Infosys HiTech Vertical:

The Hi-Tech vertical at Infosys partners with global technology leaders to accelerate growth and deliver measurable business outcomes. We enable clients to strengthen market leadership through innovative solutions that drive revenue optimize cost structures improve productivity and enhance customer and employee engagement.

Our expertise spans software platforms internet enterprise software cloud and semiconductor domains helping organizations scale digital transformation initiatives with agility. By leveraging advanced technologies such as AI Generative AI cloud data analytics automation cybersecurity and digital engineering we empower Hi-Tech enterprises to unlock new revenue streams improve operational efficiency modernize platforms and stay ahead in a highly competitive and fast-evolving marketplace.

Infosys AI-first offerings including Infosys Topaz and cloud capabilities through Infosys Cobalt help enterprises move from experimentation to scalable business impact across operations engineering customer experience and enterprise transformation. Infosys strategy also emphasizes responsible secure and enterprise-grade AI adoption at scale.

Required Qualifications:
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11 years of experience with strong sales/relationship management/account management experience
Significant business development and project management experience
Experience in the relevant industry/vertical preferably within HiTech enterprise software SaaS cloud platforms digital platforms or technology services.
Track record of interacting and building relationships with C-level client contacts
Proven ability to grow strategic accounts through consultative selling solution-led selling and value-based commercial discussions.
Hands-on experience with proposal creation and leading proposal presentations
Strong leadership interpersonal communication and presentation skills
Wide variety of IT and business consulting engagement experience
Experience selling or managing services across one or more of the following areas: AI cloud data application modernization enterprise platforms digital engineering customer experience cybersecurity or managed services.
Ability to operate in a complex matrix environment partnering with delivery consulting solution legal commercial and alliance teams.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Preferred Qualifications:
Knowledge of industry specific go-to-market solutions
Good understanding of industry specific business issues and drivers
Experience working with large enterprise software SaaS cloud or platform-based clients.
Understanding of how technology companies monetize platforms ecosystems products and enterprise customer relationships.
Global Delivery Model experience
Experience managing large multi-location consulting engagement teams
Track record as an Account Manager in a rapidly growing client relationship
Experience driving growth in strategic accounts through AI cloud data platform engineering automation or digital transformation services.
Familiarity with hyperscaler ecosystems enterprise SaaS platforms partner alliances and product-led technology environments.
Ability to identify whitespace opportunities and shape proactive proposals around productivity cost optimization speed-to-market customer experience and platform modernization.

Along with competitive pay as a full-time Infosys employee you are also eligible for the following benefits:
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident Critical Illness Hospital Indemnity Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off


About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.