Electrical Service Manager

Lead. Grow. Build Something That Matters.

As You Wish Electric Plumbing Heating and Air has served the Greater Seattle area for 20 years. As a trusted leader in residential home services were growing and looking for a hands-on Electrical Service Manager to take our Electric service department to the next level.

This role is central to our leadership team by partnering with the General Manager on strategy and sales and supporting the Install Manager to drive strong execution in the field.

This is a high-impact opportunity for a leader who delivers results builds teams and leads from the front.

What Youll Be Doing

This is not a sit-behind-the-desk role. Youll be leading from the front both in the field and in the office.

Lead & Develop a Strong Team

Coach and mentor Service Electricians through regular ride-alongs

Set clear expectations and hold your team accountable

Help recruit hire and develop top talent

Collaborate with existing leadership to optimize processes improve service efficiency and scale performance

Drive Growth & Performance

Own department performance: revenue margins and efficiency

Responsible for contributing to and executing a revenue plan in service performance in alignment with an established management team

Track and improve KPIs like average ticket conversion rates and productivity.

Identify opportunities to grow the business and improve operations

Drive service strategy focused on achieving and increasing high ticket averages

Balance technical expertise with a sales-driven mindset to promote and sell services and solutions

Maintain ownership of HVAC Service team budget including forecasting cost control and profitability

Stay Hands-On in the Field

Work alongside Service Electricians to coach technical skills and customer interactions

Ensure quality work and strong customer experience

Be a resource your team can rely on

Run a Tight Operation

Manage labor expenses and overall department profitability

Partner with dispatch to optimize scheduling and efficiency

Oversee payroll job data and administrative functions

Deliver Great Customer Experience

Support Service Electricians in providing top-tier service

Handle escalated customer issues with professionalism and care

What We Offer:

Competitive Pay & Bonuses: Total compensation $120000.00 - $149000.00

Perks: Company vehicle for work use allocated gas amount.

PTO 6 paid holidays

Weekly pay; Every Friday is payday!

Comprehensive Benefits Package:

Health insurance with 75% employer-paid premium for employees 50% for dependents.

401(k) matching

On-going training

Your Background

Experience within the Electric trade (field or leadership)

Proven experience leading teams and improving performance

Strong understanding of service operations

Experience with sales in a service environment

High business acumen

Ready to Lead From the Front

If youre the type of leader who takes ownership develops people and drives results we want to talk to you!

Apply today and help us build the future of our service team.