Economic Stability Supervisor
Job Location:
Shreveport, LA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical preventive and rehabilitative services for all residents of the State of Louisiana.
Learn more about Louisiana Department of Health
Step into a leadership role that truly makes a difference. As a Supervisor within the Economic Stability Unit youll lead a dedicated team delivering critical financial and support services to individuals and families in need. Overseeing a diverse staff of analysts specialists and clerical professionals youll drive the day-to-day this role your leadership ensures accuracy efficiency and accountability in delivering vital benefits funded at both the state and federal level. If youre ready to guide teams shape outcomes and contribute to a mission that changes lives every day this is your opportunity to lead with purpose.
Please note: Applicants must clearly describe their experience with specific Economic Stability Medicaid programs etc. and/or identify the section or unit in which they performed economic stability social services work (e.g. SNAP/Economic Stability Child Care Assistance Program Strategies to Empower People Family Independence Temp Assistance Medicare/Medicaid etc.) within their job duties. Failure to include this information may result in the application being deemed ineligible for further consideration.
An ideal candidate should possess the following competencies:
Acting Decisively: The ability to make timely confident decisions using sound reason.
Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards integrity and honesty regardless of circumstances or
personal benefit.
Building and Supporting Teams: The ability to combine ones actions and efforts with others to work toward achieving a common goal.
Building Trust: The ability to create a safe and supportive environment where others feel comfortable speaking up sharing
ideas and acknowledging mistakes.
Communicating Effectively: The ability to convey information ideas and emotions using structured communication methods that promote
understanding and engagement.
Developing Performance: Builds the future potential of others by supporting long-term growth skill development and career progression.
Displaying Professionalism: The ability to uphold workplace standards through consistent conduct responsible communication and
consideration for others.
Following Policies and Procedures: The ability to follow reinforce adapt or develop policies and procedures to maintain compliance with federal
and state legal requirements State Civil Service rules and organizational policies.
Managing Conflict: The ability to recognize address and resolve disagreements constructively while preserving relationships and
promoting mutual understanding.
Managing Time: The ability to prioritize tasks meet deadlines and allocate time to ensure timely completion of work goals.- Minimum Qualifications
Six years of economic stability social services experience; OR
Six years of full-time work experience in any field plus three years of economic stability social services experience; OR
A bachelors degree plus three years of economic stability social services experience; OR
An advanced degree in a social sciences field business public or health administration plus two years of economic stability social services experience.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.- Job Specification
- The official job specifications for this role as defined by the State Civil Service can be found here.
- Job Duties and Other Information
Job Duties:
Supervise Economic Stability Analysts and Specialists including training staff resolving employee and client disputes approving leave and conducting performance evaluations across assigned units or multiple parishes.
Lead the resolution of complaints and conflicts related to program participation by interviewing complainants investigating issues and ensuring timely and appropriate outcomes.
Review staff work and case records to ensure accuracy timeliness and completeness in determining eligibility benefits.
Identify error trends through case reviews develop and implement corrective action plans and provide targeted training to improve staff performance and program compliance.
Monitor and manage workflow by retrieving assignments from the LITE Unassigned Queue and distributing cases to staff to ensure timely processing.
Interpret policies and provide guidance to staff by maintaining current knowledge of program regulations collaborating with regional consultants and delivering ongoing training and professional development.
Position-Specific Details:Location: Medical Vendor Administration/ Economic Stability Shreveport Region 7 / Caddo Parish
Appointment Type:This position may be filled as aProbationary appointment Promotional appointmentJob appointment (temporary appointment that may last up to 48 months) or Detail to Special Duty
Cost Center:
Position Number(s):
Compensation:This position is eligible for the following Special Entrance Rates (SER) as well as a Premium Pay of up to $2.00/hr for hours worked based on longevity.
Economic Stability Supervisor - $24.35 hr / $ 1948.00 bi-weekly
How To Apply:No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for the position must be included in the application (i.e. relevant detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
For information on how to check your application status and understand status updates please clickHERE.
Contact Information:
Samantha Johnson
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818
Baton Rouge LA 70821
This organization participates in E-verify and for more information on E-verify please contact DHS at 1-.
LDH supports Louisianas commitment to being a State as a Model Employer (SAME) by promoting the recruitment hiring and retention of individuals with disabilities.
Information on the Louisiana Works Louisiana Rehabilitation Services is availablehere.
LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs sex race or any other non-merit factor.
Required Experience:
Manager
