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East Vancouver Call Center

The Vancouver Clinic P.S.

Job Location:

Vancouver, WA - USA

Hourly Salary: USD 18 - 26

Posted: 5 September 2026 (30+ days ago)

Application Deadline: 3 December 2026

Vacancies: 1 Vacancy

Job Summary

Vancouver Clinic is hiring a full-timePatient Service Specialistfor our busyCall Center. This isa great opportunityfor someone who enjoys helping others pays close attention to detail and takes pride in providing excellent customer this roleyoullschedule and reschedule appointmentsassistwithinitialphone triage verify and update patient information gather details needed for appointmentsandprovidehelpful directions. A strong candidate is dependable organized comfortable handling a high volume ofcalls and able to communicate with patients in a warm professional and helpful way.

Location:The VIC (18110 SE 34thStreet Vancouver WA 98683)

Schedule:Monday through Friday 9:00a-5:30p

Hiring rangeisgenerally between$19.38/hour to $22.20/hour and placement in the range depends on an evaluation of experience. *This position is also eligible for the opportunity toparticipatein the Metric-Based Incentive CompensationPlan.*

Requirements:

High school diploma or equivalent.

Min of two yearsofexperience in eithermedicaloffice setting or in the health insurance industrystronglypreferred.

Experience with multi-line phone system preferred.

Excellent verbal and written communication skills.

Ability to handle pressure situations whilemaintainingtact and diplomacy.

Ability to work independently yetoperatesas an integral part of a team.

Working knowledge of computers and basic software programs.

Additionaldetails:PatientServiceSpecialisthas the potential for off-site workafter successful completion of training and meeting the requirements for working off-site. This requires an employee to live in the localVancouver WA or Portland OR area and have a secure home network withminimumupload (5mbps) and download speeds (25mbps).

This position may require that employees have and maintain an activated smartphone that receives text messaging and/or ability to have a required app such as authenticator apps as some job functions require use of multi-factor authentication (MFA).

Vancouver Clinic provides care across a wide range includes care and opinions on vaccinations reproductive health end-of-life decision-making and gender affirming ability to work with or without reasonable accommodation with a diverse population of patients and colleaguesseekingor considering care in all areas is an essential function of all positions at the Clinic.

Pay Range:

$18.70 - $26.17

The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties responsibilities and qualifications required of those assigned to this job.

We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical dental vision life insurance AD&D long term disability health savings account flexible spending account employee assistance program and multiple supplemental benefits (voluntary life critical illness accident hospital indemnity identity theft protection legal services etc.). We also offer a 401k retirement plan along with an employer matching contribution up to 4%. Compensation packages and time off programs vary and are dependent on factors such as department position type primary work state and FTE. Contact your Recruiter for full information.

Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race color gender disability veteran military status religion age creed national origin gender identity or expression sexual orientation marital status genetic information or any other basis prohibited by local state or federal law. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.

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