E-Commerce Associate– Auction Listing Operations

Job Description

Position Title: E-Commerce Associate Auction Listing Operations
Department: E-Commerce
Reports To: E-Commerce Manager

Mission Statement

Goodwill Industries of Upstate/Midlands South Carolina provides access information and resources to help people improve their lives through the power of work.

Job Summary

• Supports Goodwills mission by preparing photographing describing listing storing and fulfilling online auction and marketplace products while meeting daily production goals and safety standards.
• Uses tools to streamline photography and listing while verifying accuracy and compliance with Goodwill standards; associates retain responsibility for the final listing content.

Essential Duties & Responsibilities

• Use tablet tools to photograph items generate listing details and upload products to ShopGoodwill and other marketplaces (e.g. eBay Amazon).
• Create accurate labels tag items and ensure proper storage and tracking throughout the auction lifecycle.
• Pick/pull sold items from warehouse locations and prepare orders for shipment or customer pickup upon auction close.
• Clean test and evaluate merchandise to ensure accurate descriptions and functionality prior to listing.
• Sort identify and evaluate jewelry and other small or high-value items ensuring proper handling and chain of custody.
• Perform quality control checks on E-Commerce shipments from multiple stores; reconcile discrepancies as needed.
• Maintain organized clean and safe workstations; follow housekeeping and recycling procedures.
• Navigate warehouse locations safely; operate pallet jacks and related equipment for moving materials.
• Maintain accuracy punctuality and completeness of required records and reports.
• Follow all Goodwill policies safety protocols and security procedures; report incidents promptly.
• Meet or exceed daily/weekly production targets for items photographed listed processed and shipped.

Other Duties as Assigned

• Assist with sorting computer/electronic donations as requested.
• Perform additional duties to support team operations and mission delivery.

Minimum Qualifications

• Functional reading writing typing and basic math skills; ability to follow verbal and written instructions.
• Ability to learn and use tablets computers and mobile devices; comfort with digital workflows.

Preferred Qualifications

• Experience in warehouse production retail or donation-processing environments.
• Familiarity with online marketplaces (ShopGoodwill eBay Amazon) and modern listing tools.
• Experience with product photography item presentation and preparing merchandise for resale.

Physical Requirements

• Daily activities include standing for extended periods; lifting carrying pushing and pulling; crouching stooping kneeling and reaching.
• Work may occur around dust odors variable temperatures and occasional loud noise; limited outdoor tasks may be required.

Work Environment

• Fast-paced production-oriented warehouse environment handling donated goods of varied origin.
• Requires consistent adherence to PPE safe-lifting practices and hazard communication protocols.

Work Hours

• 7:30 AM 4:00 PM MondayFriday or as required to meet operational needs; regular and dependable attendance is essential.

Work Attire

• Neat clean and professional appearance required. Closed-toe shoes are mandatory and should be appropriate for warehouse work.

Safety & Security

• Follow all safety security and money-handling procedures per Goodwill policy; report all accidents immediately to your supervisor.
• Maintain an ethical work environment and report unsafe unethical or fraudulent practices to management or the CALL Hotline at 1-.

ADA Statement

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity: Goodwill Industries of Upstate/Midlands South Carolina Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion sex (including pregnancy sexual orientation and gender identity) national origin age disability genetic information family medical history marital status or any other status protected by applicable federal state or local laws.

Reasonable Accommodations: Applicants who require a reasonable accommodation during the application or hiring process may request assistance by contacting or calling . Alternative methods of applying are available upon request.

Essential Functions: Employment is contingent upon the candidates ability to perform the essential functions of the position with or without reasonable accommodation. Essential job functions may include physical requirements such as lifting pushing pulling carrying and moving objects.

Required Experience:

IC