Director Service Product and Business Growth Etch Service Business Unit – (M6)

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology join us to deliver material innovation that changes the world.

What We Offer

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Youll benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.

Description

Key Responsibilities

• Service Product Roadmap and Portfolio Management
  • Translate market analysis equipment forecast installed base entitlement and customer performance data into market requirements for service product development
  • Lead team to define service product portfolio strategy including product requirements roadmap prioritization value proposition and ROI quantification for new and existing service products.
  • Prioritize investments based on customer value competitive differentiation and strategic advantage versus customer self service alternatives
  • Develop customer facing service product communications to articulate features customer benefits cost of ownership impact and differentiated outcomes.
  • Establish operating cadence metrics and governance to track roadmap execution account growth plans adoption revenue margin penetration and customer outcomes.
• Customer growth strategy
  • Lead customer-assigned business development managers responsible for account-level service growth strategies.
  • Define account-specific service growth plans based on voice of customer installed base opportunity competitive position entitlement gaps and willingness to pay.
  • Drive execution with field sales engineering marketing and service operations to convert growth plans into revenue margin and strategic growth outcomes.
  • Own account level business analytics including service growth forecasting penetration rates and margin performance.

Desired Skills Competencies & Experience

• Advanced degree or equivalent experience with 10 years of relevant industry experience; semiconductor equipment wafer fabrication equipment Etch or service business experience preferred.
• Experience leading product managers or commercial/business development teams.
• Demonstrated ability to translate customer needs into product roadmaps service offerings commercial strategy and account execution plans.
• Experience managing customer-facing growth initiatives in complex semiconductor / capital equipment / service environments.
• Excellent communication skills with the ability to convey service product value to internal stakeholders field teams and external customers.
• Strong financial acumen including business cases revenue forecasting margin analytics pricing and ROI/value selling.
• Ability to operate across headquarters field sales engineering and customer executive stakeholders.

Additional Information

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The salary offered to a selected candidate will be based on multiple factors including location hire grade job-related knowledge skills experience and with consideration of internal equity of our current team addition to a comprehensive benefits package candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program as applicable.

For all sales roles the posted salary range is the Target Total Cash (TTC) range for the role which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.

In addition Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process please contact us via e-mail at or by calling our HR Direct Help Line at option 1 and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.