Director, Physician Services

Your experience matters

Highpoint Health Sumner with Ascension Saint Thomasispart ofLifepoint Healtha diversified healthcare delivery network with facilities coast to coast. Weare driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Physician ServicesDirector joining our team youre embracing a vital mission dedicated tomaking communities healthier. Join us on this meaningful journey where your skills compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

The Physician Services team at Highpoint Health Sumner partners closely with physicians practice leaders and staff to support strong sustainable outpatient practices and an exceptional experience for the patients and communities we serve. Were looking for a proactive analytical leader who can build trusted relationships with providers while bringing accountability sound business judgment and a solutions-oriented approach to operational and financial challenges.

How youll contribute

A Physician ServicesDirector who excels in this role:

• Provide strategic and operational leadership for Highpoint Health Sumner physician practices ensuring clinic operations support organizational financial quality and patient experience objectives.

• Oversee day-to-day physician practice and outpatient clinic operations partnering closely with providers practice managers staff and hospital leadership.

• Build and maintain strong credible relationships with physicians and other providers; serve as a trusted operational partner while establishing clear expectations and accountability.

• Monitor practice performance including financial and operational metrics to identify trends performance gaps and opportunities for improvement.

• Analyze practice financials to understand key performance drivers recognize areas that are off target and develop and execute appropriate mitigation or improvement plans.

• Proactively identify operational challenges evaluate root causes and develop solutions with minimal direction or oversight.

• Develop and implement departmental goals plans policies and standards consistent with organizational regulatory clinical and ethical requirements.

• Lead staffing and workforce activities including hiring onboarding performance management staff development corrective action and succession planning.

• Coach and develop practice leaders and staff while fostering a culture of accountability collaboration professional growth and continuous improvement.

• Prepare monitor and manage departmental budgets and resources to support responsible financial performance.

• Address complex or sensitive employee provider patient and operational concerns including situations requiring candid or difficult conversations.

• Evaluate workflows service levels technology utilization and other operational processes to improve efficiency quality and the patient/provider experience.

• Support internal and external audits and ensure physician practices maintain compliance with applicable healthcare regulations organizational policies and HIPAA requirements.

• Lead and coordinate multiple initiatives simultaneously effectively prioritizing work delegating responsibilities and allocating resources.

• Partner with hospital and system leadership on strategic and operational initiatives affecting physician services and the broader continuum of care.

What were looking for
Applicants should have a bachelors degree in business healthcare administration finance or a related field; MBA or other advanced business-related degree preferred. Additional requirements include:

• Direct experience supporting or leading physician services physician practices or outpatient clinic operations strongly preferred.

• Demonstrated leadership experience with responsibility for people operations performance management and organizational results.

• Strong relationship-building skills with the ability to establish credibility and productive partnerships with physicians/providers practice leaders employees and senior leadership.

• Working knowledge of physician practice financial and operational performance including the ability to interpret financial results identify performance drivers and variances and develop corrective action plans.

• Strong business and financial acumen; prior finance experience is beneficial but not required.

• Demonstrated ability to take initiative independently assess complex situations and bring forward thoughtful actionable solutions.

• Ability to establish clear expectations hold others accountable and navigate difficult or sensitive conversations professionally and constructively.

• Strong analytical critical-thinking and problem-solving skills with the ability to translate data into operational decisions.

• Excellent written and verbal communication skills including the ability to communicate complex information and influence stakeholders at multiple levels.

• Ability to manage multiple priorities projects and competing operational needs in a fast-paced healthcare environment.

• Knowledge of healthcare regulatory and compliance requirements including HIPAA.

• Proficiency with standard business technology including email spreadsheets presentations data reporting and related applications.

Schedule:Full-time

Whyjoin us

We believethat investing in our employees is the first step to providing excellent patient addition to your base compensation this position also offers:

• Comprehensive Benefits:Multiple levels of medical dental and vision coverage for full-time andpart-time employees.
• FinancialProtection& PTO:Life accident criticalillness hospital indemnity insurance short-andlong-term disability paid family leaveandpaid time off.
• Financial & Career Growth:Highereducation and certification tuitionassistance loan assistance and 401(k) retirement packageandcompany match.
• Employee Well-being:Mental physical and financial wellness programs (free gym memberships virtual care appointments mental health services and discount programs).
• Professional Development:Ongoing learningandcareer advancement opportunities.

More about Highpoint Health Sumner with Ascension Saint Thomas

Highpoint Health Sumner with Ascension Saint Thomasis a 167-bed acute care hospital serving Gallatin and the surrounding Sumner County community. For more than 60 years the hospital has provided a broad range of inpatient and outpatient services including emergency care surgical services cardiovascular care orthopedics womens services and other specialty care. The hospital is accredited by The Joint Commission and is part of Highpoint Health a regional health system serving communities across Middle Tennessee.

EEOC Statement

Highpoint Health Sumner with Ascension Saint Thomasis an Equal Opportunity Health Sumner with Ascension Saint Thomasis committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.