Director, People Operations

CHAOS Industries is redefining modern defense with a multi-product portfolio that gives the ultimate advantagedomain dominance. The companys products are powered by Coherent Distributed Networks (CDN) empowering warfighters commercial air operators and border protection teams to act faster adapt rapidly and stay ahead of evolving threats.

CHAOS Industries was founded in 2022 and has raised a total of $1 billion in funding from leading investors including 8VC Accel and Valor Equity Partners. The company is headquartered in Los Angeles with offices in Washington D.C. San Francisco San Diego Seattle and London. For more information please visit .

Role Overview:

Were looking for a strategic experienced Director of People Operations to lead and scale our People Operations function as we continue our rapid growth. This role owns the strategy systems and policy foundation behind onboarding HR technology benefits employee relations and our internal HR knowledge base and leads the Generalist Manager and Senior Generalist roles who own day-to-day execution across the business.

Youll be accountable for how People Operations shows up as a support function across CHAOS: the quality and consistency of the work how easy it is for employees and managers to get what they need the policies that govern how we operate and the efficiency of the systems and processes behind it all. This is a hands-on leadership role for someone who wants to build the systems and standards that let a growing HR team scale without losing quality.

Responsibilities:

• Lead hire develop and manage the People Operations team including the Generalists and Operators.
• Own the People Operations policy library end to end: identify where policy is needed oversee and draft it and shepherd it through Legal and Compliance review rollout and revision.
• Own the HR systems and vendor roadmap (Rippling Sparrow Culture Amp Confluence JIRA and future tools) including vendor selection contract negotiation/renewal and integrations.
• Design and continuously improve how the business engages with People Operations intake processes response-time standards and self-service resources like Confluence so HR is easy to work with at every level.
• Own benefits program design and broker/vendor strategy in partnership with Finance and leadership.
• Own & oversight of performance and compensation cycle process design timelines tooling
• Own the compliance training curriculum and audit standards in partnership with Legal and InfoSec.
• Build a culture of quality and consistency across the team through documentation standards and feedback loops.
• Identify and prioritize opportunities to automate and streamline HR processes onboarding offboarding leaves and benefits administration and scale with the company.
• Own People Operations reporting and metrics in partnership with Data & Insights teams. Translate team-level data into insights and recommendations for senior leadership.
• Represent People Operations in cross-functional planning with Legal Finance IT and Security.
• Work full-time onsite out of our office in Los Angeles (Hawthorne) California.

Minimum Requirements:

• 10 years of progressive HR experience including 3 years directly managing HR generalists ideally in a high-growth or startup setting.
• Bachelors degree or equivalent experience required.
• Demonstrated experience owning HR policy development end to end including partnership with Legal/Compliance.
• Experience designing or scaling an HR service-delivery model intake processes SLAs self-service resources in a growing organization.
• Deep knowledge of U.S. employment law (especially California; multi-state required).
• Experience owning HRIS strategy and vendor management (Rippling or comparable platforms).
• Track record leading complex employee relations investigations restructurings or reductions in force at an executive-stakeholder level.
• Proven ability to hire develop and manage HR generalist/business partner teams.
• Strong executive presence; able to advise senior leadership and the executive team on sensitive high-stakes matters.
• Strong analytical skills; comfortable owning HR metrics and reporting to leadership.
• Must be a U.S. Citizen. This position requires access to information and systems subject to U.S. export control and government contract regulations (e.g. ITAR/EAR) which are restricted to U.S. Citizens by law.

Preferred Requirements:

• SPHR or SHRM-SCP certification.
• Experience in defense aerospace or another regulated security-conscious industry.
• Experience building a People Operations function from the ground up inside a scaling startup.
• Experience governing Confluence or a similar knowledge-management system at scale.
• Experience partnering with Legal/InfoSec on compliance training program design.

Why CHAOS

• Health Benefits: Medical dental and vision benefits 100% paid for by the company
• Additional benefits: 401k ( 50% company match up to 6% of pay) FSA HSA life insurance and more
• Our Perks: Free daily lunch No meeting Fridays unlimited PTO casual dress code
• Compensation Components: Competitive base salaries generous pre-IPO stock option grants relocation assistance and (coming soon!) annual bonuses
• Team Growth: 350 employees and counting across 5 global offices

The stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus equity and benefits. If your compensation requirements fall outside of the range we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience education and/or training critical skills and/or business considerations.

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