Director, People (Employee Relations)

Due to the frequent travelling needs candidates must be located in the State of CA. Los Angeles County would be highly desired.

Internal Job Title: Director People (Assignment: Team Member Realtions)

WelbeHealth is a value-based healthcare organization thats transforming the future of senior care by providing an all-inclusive care option to our most vulnerable senior population. We step in as the care provider and care planner that work to keep our participants within their communities out of institutions and cared for like family all while receiving the healthcare and social services needed to thrive.

The Director People (Assignment: Team Member Relations) is accountable for leading Team Member Relations strategy programs and operations across WelbeHealth. This role provides enterprise leadership and oversight for team member relations investigations workplace risk mitigation policy interpretation corrective action practices supervisor capability building and team member concern resolution processes. This role serves as a strategic partner to People leadership Legal Compliance and Operational leaders to ensure team member relations practices are fair consistent compliant and aligned with WelbeHealths values. The Director People is a key part of the centralized team member relations function responsible for managing complex and high-risk workplace matters strengthening leader capability reducing organizational risk and promoting a positive and respectful team member experience.

This role is different because the Director People (Assignment: Team Member Relations) at WelbeHealth:

• Owns and shapes the team member relations strategy across a growing mission-driven healthcare organization balancing team member experience regulatory compliance risk mitigation and business needs while building consistent scalable team member relations practices
• Serves as a strategic hands-on advisor to leaders and People partners navigating complex team member relations matters investigations leave and workers compensation issues accommodations and employment policies while partnering closely with Legal Compliance HRBPs and operational leaders to drive thoughtful and consistent outcomes

We care about our team members. Thats why we offer:

• Medical insurance coverage (Medical Dental Vision)
• Work/life balance - We mean it! 17 days of personal time off (PTO) 12 holidays observed annually and 6 sick days
• 401K savings match
• Comprehensive compensation package including base pay and bonus
• And additional benefits!

On the day-to-day you will:

• Lead the enterprise team member relations function including investigations performance management support workplace conflict resolution corrective action guidance and workforce risk mitigation
• Develop and execute team member relations strategies programs frameworks and operating models that support organizational effectiveness and positive team member experience
• Provide leadership and oversight for complex sensitive and high-risk team member relations matters including allegations involving harassment discrimination retaliation workplace misconduct policy violations and other sensitive concerns
• Provide strategic oversight for team member relations programs including supervisor readiness initiatives concierge support models training programs and leader capability development
• Partner with Learning People Advisor and Operational leaders to strengthen effectiveness in performance management communication workplace conduct and issue resolution
• Oversee team member relations intake triage escalation case coordination and operational processes to ensure timely and effective support across the organization
• Analyze team member relations trends metrics and organizational data to identify themes risks and opportunities for improvement

Job Requirements Include:

• Bachelors degree in human resources business administration organizational development employment law or related field required; advanced degree or HR certification (SPHR SHRM-SCP or equivalent) preferred
• Minimum of ten (10) years of progressive experience with significant experience leading complex team member relations functions and workplace investigations; healthcare industry experience required
• Minimum of two (2) years of supervisory experience with demonstrated ability to mentor and develop team members is required
• Experience developing and implementing team member relations programs operational frameworks and workforce risk strategies
• Experience leading high-performing team member relations or human resources teams in a complex multi-site organization
• Technically proficient personnel policies especially the Family and Medical Leave Act the Americans with Disabilities Act and California employment and leave laws
• Substantive knowledge of as well as demonstrated resourcefulness in researching institutional policies and advanced knowledge of team member relations practices and programs labor/employment law and the principles of positive labor relations strategy
• Demonstrated experience partnering with Legal Compliance and executive leadership on high-risk team member relations matters

We are looking for a Director People (Assignment: Team Member Relations) who is comfortable navigating complex and sensitive team member matters balancing team member experience with organizational risk and partnering closely with leaders and People Legal Compliance and Operations teams. This leader will bring strong judgment a proactive approach to identifying trends and systemic issues and the ability to build scalable programs and processes that support WelbeHealths continued growth while staying grounded in our values and commitment to our participants and team members. If youre ready to make a meaningful impact on both our people and the future of senior care wed love to hear from you!

COVID-19 Vaccination Policy

At WelbeHealth our mission is to unlock the full potential of our vulnerable this spirit please note that we have a vaccination policy for all our employees and proof of vaccination or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.

Our Commitment to Diversity Equity and Inclusion

At WelbeHealth we embrace and cherish the diversity of our team members and were committed to building a culture of inclusion and belonging. Were proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race color religion sex gender gender identity gender expression sexual orientation marital or veteran status age national origin ancestry citizenship physical or mental disability medical condition genetic information or characteristics (or those of a family member) pregnancy or other status protected by applicable law.

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