Director, Operational Technology

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The Director of Operational Technology (OT) provides executive leadership and strategic direction for the utilitys mission-critical operational technology systems. This role encompasses responsibility for the Outage Management System (OMS); multiple Supervisory Control and Data Acquisition (SCADA) platforms including the Energy Management System (EMS) Generation Management System (GMS) and Advanced Distribution Management System (ADMS); the private OT telecommunications network (fiber microwave and wireless); private network asset management; and the Geographic Information Systems (GIS) drafting department. The Director ensures these integrated systems operate securely reliably and efficiently in support of safe and dependable electric utility operations.

Key Responsibilities

Leadership & Strategy

• Provide overall leadership and strategic oversight for the utilitys OT environment ensuring alignment with organizational mission and regulatory requirements.

• Establish policies procedures & standards that ensure system reliability cybersecurity & interoperability across OT platforms.

• Lead and develop multidisciplinary teams across SCADA OMS Telecom GIS & private network asset management functions.

OMS & SCADA Management (EMS GMS ADMS)

• Direct the operation maintenance and modernization of OMS and SCADA platforms.

• Ensure availability redundancy and security of EMS GMS and ADMS to support real-time monitoring and control of generation transmission and distribution systems.

• Drive integration across OMS SCADA GIS and other Enterprise Digital Systems to improve situational awareness outage response and customer service.

• Advance analytics automation and forecasting capabilities to support operational excellence.

OT Telecommunications & Network Management

• Oversee the design operation and maintenance of the private OT communications network including fiber optic microwave and wireless technologies.

• Ensure telecom infrastructure reliability scalability and resilience to support system operations.

• Lead telecom asset management including lifecycle planning inventory tracking and capital investment strategies.

GIS Drafting & Mapping

• Provide direction to the GIS drafting department ensuring accurate timely mapping and records of utility assets.

• Enable integration of GIS with OMS and asset management systems.

• Maintain compliance with data governance quality assurance and operational standards.

Governance Risk and Compliance

• Ensure adherence to all applicable federal and state regulations including NERC CIP FERC and FCC requirements.

• Implement and oversee OT cybersecurity best practices in coordination with corporate security teams.

• Maintain disaster recovery and business continuity planning across all OT domains.

Collaboration & Stakeholder Engagement

• Partner with Operations Digital/IT Engineering and Customer Service to align OT capabilities with enterprise goals.

• Translate technical issues into actionable insights for executives regulators and governing boards.

• Represent the utility in industry forums regulatory proceedings and vendor negotiations.

Performance Metrics

• Reliability and uptime of OMS SCADA platforms and OT telecom systems.

• Speed and accuracy of outage response and system restoration enabled by OMS and GIS integration.

• Compliance with cybersecurity and regulatory requirements.

• Accuracy and usability of GIS and asset management data.

• Successful delivery of modernization and capital improvement projects.

• Employee engagement retention and department performance.

Qualifications

Education & Experience

• Bachelors degree in Electrical Engineering Computer Science Information Systems or related field.

• Minimum of 10 years of progressive experience in utility OT with significant leadership in SCADA OMS or telecommunications.

• Experience managing EMS GMS ADMS OMS platforms and private telecom networks.

• Proven ability to lead multidisciplinary technical and support teams.

Knowledge & Skills

• Strong understanding of utility operations grid control systems and OT/IT integration.

• Expertise in OMS SCADA platforms OT telecommunications (fiber microwave wireless) and GIS systems.

• Knowledge of regulatory compliance frameworks especially NERC CIP.

• Exceptional leadership communication and change management skills.

• Strategic thinker with ability to manage both immediate operational needs and long-term technology planning.