Director of Training & Development

Vacatia is a rapidly growing hospitality and vacation ownership company committed to delivering exceptional resort experiences and creating successful owners.

We are looking for an experienced dynamic and innovative Director of Training & Development Sales to lead the strategy design and execution of training and professional development programs for our sales organization.

This is an opportunity for a training leader who understands that great sales organizations are built through great people. You will partner directly with sales to develop talent strengthen sales performance build future leaders and create a culture of continuous learning and professional growth.

What Youll Do

Lead Sales Training & Development

• Develop and oversee comprehensive training programs for sales professionals sales leaders and key roles throughout the organization.
• Build innovative learning strategies that directly support sales performance productivity revenue growth and business objectives.
• Design engaging workshops classroom training role-playing exercises coaching sessions and continuing education programs.
• Develop programs focused on sales techniques communication objection handling closing skills customer engagement and ethical sales practices.

Build a High-Impact Onboarding Experience

• Create and continuously improve sales onboarding programs that accelerate new-hire productivity.
• Establish structured learning paths that reinforce company culture sales methodologies product knowledge compliance and performance expectations.
• Partner with sales leaders to ensure new team members receive the training coaching and resources needed to succeed.

Develop Future Leaders

• Create and facilitate leadership development programs for current and emerging sales leaders.
• Identify high-potential talent and create development opportunities that prepare employees for increased responsibility.
• Serve as a mentor and coach to sales professionals and leaders at all levels.
• Help establish a strong internal talent pipeline and succession planning strategy.

Measure What Matters

• Establish training metrics and performance indicators to evaluate the effectiveness and business impact of learning initiatives.
• Analyze sales performance productivity employee feedback and other data to identify training opportunities.
• Continuously refine training programs based on measurable results and organizational needs.
• Partner with sales leadership to identify knowledge gaps performance opportunities and emerging development needs.

Build a Modern Learning Environment

• Develop and maintain a comprehensive library of training resources including manuals digital learning content videos facilitator guides and other learning tools.
• Leverage adult learning principles instructional design technology and e-learning to create engaging learning experiences.
• Stay current on sales training trends leadership development practices adult learning methodologies and vacation ownership industry trends.
• Partner with Human Resources to align training with employee engagement talent development succession planning and organizational priorities.

Champion Compliance & Ethical Sales

• Ensure training programs reinforce company policies regulatory requirements compliance standards and ethical sales practices.
• Partner with appropriate internal stakeholders to ensure training content remains accurate current and compliant.
• Promote a culture focused on delivering exceptional customer experiences while maintaining the highest standards of professionalism and integrity.

What Were Looking For

• 5 years of experience in training and development preferably within the vacation ownership timeshare hospitality or sales industry.
• 3 years of leadership or management experience within training and development.
• Bachelors degree in Business Education Organizational Development Human Resources or a related field preferred.
• Proven experience designing and delivering sales and leadership development programs.
• Strong knowledge of adult learning principles instructional design facilitation and e-learning.
• Demonstrated ability to coach mentor and develop sales professionals and leaders.
• Exceptional presentation and facilitation skills with the ability to engage audiences at all levels.
• Strong understanding of sales processes performance management compliance and ethical sales practices.
• Ability to use data and performance metrics to measure training effectiveness and identify opportunities.
• Experience with Learning Management Systems (LMS) CRM platforms and digital learning tools preferred.
• Strong organizational skills with the ability to manage multiple priorities and initiatives in a fast-paced environment.
• A passion for developing people and creating high-performing teams.

Why Vacatia

At Vacatia were redefining the vacation ownership experience through innovation operational excellence and a guest-first mindset. We offer a collaborative culture growth opportunities and the chance to make a meaningful impact across our resort operations.

Vacatia Inc. is an Equal Opportunity Employer M/F/D/V and values diversity in the workplace.