Enter a job title or keyword

Director of Student Success and Academic Initiatives

UMass Lowell


Job Location:

Lowell, MA - USA

Monthly Salary: Not provided by the employer
Posted: 21 August 2026 (30+ days ago)
Application Deadline: 18 November 2026
Vacancies: 1 Vacancy

Job Summary

General Summary of Position:

The Francis College of Engineering seeks a Director of Student Success and Academic Initiatives to provide college-wide leadership coordination and operational support for initiatives that advance student success enrollment growth retention persistence graduation experiential learning assessment accreditation and continuous improvement across undergraduate and graduate programs. Reporting to the Dean of Engineering and collaborating closely with associate deans departments professional advising staff Admissions Institutional Research International Programs and other university partners the Director will serve as a primary coordinator and project manager for academic initiatives that strengthen the full student lifecycle from recruitment and enrollment through graduation and post-graduate success.

The Director will use data-informed approaches to monitor enrollment retention persistence graduation engagement and academic progression; develop reports and dashboards in collaboration with college leadership; coordinate student success and advising strategies; support recruitment yield retention experiential learning student leadership and career readiness initiatives; coordinate accreditation assessment and continuous improvement activities including ABET-related support; and lead cross-functional academic projects with clear timelines deliverables milestones and progress reporting. The role also coordinates signature college events supports the Engineering Ambassadors Program and contributes to academic operations enrollment management committee work petitions documentation and graduation clearance in accordance with university policies.

Minimum Qualifications (Required):

  • PhD degree is preferred; Masters degree required. Candidates with a bachelors degree and ten (10) or more years of directly related experience may be considered.
  • Minimum of seven (7) years of progressively responsible experience in higher education administration student success project management academic affairs assessment strategic planning or a related field.
  • Demonstrated experience coordinating complex projects translating priorities into action plans managing timelines and deliverables tracking milestones identifying risks and barriers and preparing progress reports and recommendations.
  • Demonstrated ability to use data systems dashboards reports benchmarking and analysis to support planning assessment continuous improvement and decision making.
  • Evidence of progressive professional achievement and leadership in project management educational administration student success academic initiatives or strategic initiatives.
  • Excellent written verbal interpersonal and presentation skills including the ability to communicate effectively with students faculty staff leadership university partners and external partners.
  • Strong organizational skills and ability to manage multiple priorities deadlines projects stakeholders and confidential information simultaneously.
  • Proficiency with Microsoft Office applications and experience using technology to support data analysis reporting project management and communication.
  • Demonstrated ability to collaborate effectively with faculty staff students and external partners and to maintain a welcoming service-oriented environment.
  • Ability to work occasional evenings and weekends and travel or work across campuses as needed.

Additional Considerations:

  • This position requires significant collaboration across the College and University including work with academic departments associate deans advising staff Admissions Institutional Research International Programs student leaders and external partners.
  • The role requires careful handling of student information and academic records; errors including FERPA-related errors could have serious impact.
  • The position involves a constantly changing work environment and requires flexibility initiative judgment creativity organization and a high level of customer service.
  • The position may supervise or coordinate student employees or student leaders as needed in collaboration with operational staff.
  • Physical requirements include constant viewing of computer screens and reports sitting repetitive motion talking and hearing; frequent standing and walking; and occasional reaching pushing grasping pulling and lifting up to 30 pounds.
  • Other related duties may be assigned in support of undergraduate and graduate academic affairs and college strategic priorities.

Preferred Qualifications:

  • Experience in higher education preferably in an engineering college or STEM academic environment.
  • Experience with enterprise educational and analytics systems such as SIS/student information systems Tableau Salesforce Summit or similar reporting systems and other analytics or student success platforms.
  • Experience supporting accreditation assessment ABET or other specialized accreditation processes student learning outcomes program effectiveness and continuous improvement.
  • Experience developing implementing and assessing student success advising recruitment yield retention engagement experiential learning leadership development or career readiness initiatives.
  • Experience coordinating signature events that support recruitment enrollment student engagement or community building such as open houses welcome days preview days transfer events Ph.D. recruitment activities engineering week activities competitions or similar programs.
  • Experience with inclusive programs or initiatives with relevance to engineering or STEM education.
  • Demonstrated ability to conduct bench marking studies special analyses and long-range planning to support academic and operational effectiveness.

Special Instructions to Applicants:

Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.

This position is full-time benefited and in the SEIU union in grade P21. Anticipated salary based on experience and qualifications within the range. Minimum: $th quartile: $108437 and midpoint $122581.

Initial review of applications will begin immediately and continue until the position is filled. However the position may close when an adequate number of qualified applications is received.

Please submit a resume or curriculum vitae and cover letter with your application. The cover letter should address the candidates experience in student success academic initiative and project management data-informed decision making assessment and accreditation and collaboration across faculty staff students and university partners.

Please include a resume and cover letter with your application. Names and contact information of three professional references will be required during the application process.


Required Experience:

Director


About Company

Company Logo

UMass Lowell, a midsized public research university located north of Boston, offers full- and part-time students bachelor’s, master’s and doctoral degree programs online and on campus.

View Profile View Profile