Director of Strategic Sales
Grand Rapids, MI - USA
Department:
Job Summary
POSITION SUMMARY
The Director of Strategic Sales is responsible for the overall strategy leadership and performance of Key Account Sales Vertical Market Sales and the organizations corporate sales strategy. This individual will establish develop implement and execute both short-term and long-term objectives plans and policies designed to meet or exceed organizational goals while advancing the companys mission and growth initiatives.
The Director of Strategic Sales will be accountable for cultivating supporting and maintaining strategic relationships with key customers major accounts and industry leaders. Leveraging internal resources and support channels this leader will ensure exceptional customer engagement and long-term partnership success.
A primary responsibility of this role is driving the standardization alignment and unification of sales processes strategies and best practices across the North American market. The Director will work closely with Regional Directors Department Directors and executive leadership to develop and execute a cohesive commercial strategy that enhances market penetration customer satisfaction revenue growth and organizational effectiveness.
ESSENTIAL FUNCTIONS
Provide strategic vision leadership and direction for the Key Account Sales and Vertical Market Sales teams ensuring alignment with corporate objectives and growth initiatives.
Partner closely with direct reports to address and resolve customer-related issues including but not limited to equipment sales service support financial matters and operational concerns ensuring a high level of customer satisfaction.
Collaborate with the President and Executive Committee to develop and execute strategic plans programs and initiatives for Key Accounts and Vertical Markets that support the Companys mission vision and long-term business objectives.
Evaluate analyze and communicate the impact of current and future business plans programs and strategies. Provide recommendations regarding new market opportunities business initiatives and portfolio enhancements that drive revenue growth and profitability.
Work closely with department leaders and direct reports to oversee operational activities including workforce planning budget management sales planning customer events strategic projects and market intelligence activities.
Maintain a comprehensive understanding of industry trends market conditions customer needs and competitive activities within assigned markets. Provide timely insights and recommendations to capitalize on opportunities and mitigate potential risks.
Lead the continuous improvement of sales processes policies and best practices by collaborating with cross-functional leaders to enhance organizational efficiency customer experience and overall profitability.
Represent the Company within industry associations trade organizations and strategic supplier networks to strengthen market presence promote Company solutions and identify growth opportunities.
Partner with direct reports and internal support teams to develop customer-focused solutions that align with client objectives and deliver measurable value ensuring customer expectations are consistently met or exceeded.
Serve as a strategic business partner by supporting the growth of existing accounts developing new customer relationships identifying emerging business opportunities and establishing strategic partnerships that contribute to the achievement of revenue profitability and market expansion goals.
Foster a culture of accountability collaboration innovation and customer-centricity while developing high-performing sales teams capable of delivering sustainable business results.
QUALIFICATIONS
Strong strategic development
Strong business and financial acumen
Minimum 10 years of experience in progressive leadership
Salesforce experience required
Bachelors or Masters degree in business marketing finance or related field is preferred
SKILLS AND ABILITIES
Strategic visionary with sound logic
Strategic planning skills: business analysis skills a must
Strong financial analysis skills with an operational focus
Substantial experience with legal documents and contractual language as it pertains to the companies risk and position
Excellent oral written presentation and interpersonal skills
Excellent negotiation skills with interpersonal savvy and change management
Strong industry knowledge.
Ability to coach mentor and motivate teams
Manage several outstanding issues opportunities and strategic projects at once
Strong customer advocate
Excellent organizational and time management skills
Adaptable to change as needed
Willingness to participate in extensive travel is required
WORK ENVIRONMENT
Typical office environment
Travel as necessary (by automobile and / or airplane); monthly travel is expected ranging above 33% of working time.
Required Experience:
Director
About Company
Explore a wide range of machinery and technology for woodworking, plastics, advanced materials, and more. Stiles provides manufacturing solutions backed by an experienced and responsive support team, extensive parts inventory, unique upgrade capabilities, and a nationally accredited e ... View more