Director of Standards & Training

Association Headquarters is a trusted association management company that specializes in helping non-profit organizations fulfill their missions drive member value and elevate their industries. Our expert teams deliver tailored support in strategic planning technology assessments website development database integration accounting HR non-dues revenue marketing meetings and events. Every solution is designed with one goal: helping your organization achieve measurable success.

We are seeking an industry professional to lead our client partners standards and training program and initiatives. The ideal candidate will reflect the core AH values of customer service expertise social responsibility innovation flexibility unified diversity accountability & transparency and respect.

The Director of Standards & Training provides strategic leadership for our clients standards development program and training portfolio. The Director serves as their technical program leader ensuring the organizations standards and training programs remain current credible and aligned with emerging industry needs while expanding their influence across the built environment. Approximately half of the role is dedicated to standards development and management with the remaining half focused on training and workforce development. This position works closely with volunteer committees subject matter experts staff industry partners and the Executive Team to strengthen the clients position as the leading authority in HVAC system assessment cleaning restoration and indoor air quality.

Standards Leadership (Approximately 50%):

• Lead the development revision and maintenance of organizational standards in accordance with ANSI Essential Requirements and clients accredited Standards Developing Organization (SDO) procedures.
• Manage standards committee consensus bodies public comment periods and all required standards documentation.
• Coordinate stakeholder outreach and engagement to ensure balanced representation throughout the standards development process.
• Identify opportunities for new standards revisions and technical guidance based on emerging technologies research industry needs and regulatory trends.
• Serve as staff liaison to the Standards Committee and related working groups.
• Maintain standards development records and ensure ongoing compliance with ANSI accreditation requirements.
• Build and maintain relationships with other standards-developing organizations code bodies technical committees and industry partners to identify opportunities for organizations standards to be referenced harmonized or incorporated into related standards codes and guidance documents.
• Support organizations advocacy initiatives by providing technical expertise on standards-related issues developing supporting materials and representing the organizations standards with government agencies regulatory bodies and strategic partners.
• Develop project plans timelines and strategic priorities for standards initiatives while providing regular progress updates to the CEO and Board of Directors.

Training Leadership (Approximately 50%):

• Develop and execute NADCAs training strategy across in-person virtual and self-paced learning.
• Design and develop engaging online learning using instructional design best practices and e-learning authoring tools.
• Create and maintain self-paced online courses certificate programs and blended learning experiences within the organizations Learning Management System.
• Translate technical content from subject matter experts into engaging learning experiences including interactive modules assessments job aids videos and other instructional resources.
• Oversee the development of conference education webinars technical courses certificate programs and custom training.
• Collaborate with volunteer subject matter experts to develop and update curriculum that reflects current standards best practices and emerging industry trends.
• Evaluate training effectiveness through participation metrics learner feedback and performance outcomes to drive continuous improvement.
• Identify opportunities to expand training offerings strategic partnerships and non-dues revenue through education.
• Work collaboratively with marketing membership certification and events staff to promote training programs and maximize participation.

Leadership Responsibilities:

• Build strong relationships with volunteer leaders committee members instructors and technical experts.
• Facilitate productive committee meetings and maintain momentum across multiple strategic initiatives.
• Develop annual work plans budgets and performance metrics for standards and training initiatives.
• Represent NADCA at industry meetings conferences standards organizations and partner events.
• Present recommendations and strategic updates to the Executive Team Board of Directors and volunteer leadership.

Required Qualifications:

• Bachelors degree or equivalent professional experience.
• Seven or more years of progressively responsible experience in standards development association management education and training project management or a related field with demonstrated success leading complex initiatives engaging diverse stakeholders and delivering results.
• Experience working with volunteer committees consensus groups or technical advisory bodies.
• Demonstrated experience designing and developing adult learning programs using instructional design principles.
• Experience developing self-paced online learning using e-learning authoring software such as Articulate Adobe Captivate or similar platforms.
• Experience working within a Learning Management System (LMS) and developing SCORM-compliant online learning.
• Ability to translate complex technical information into engaging and practical learning experiences.
• Excellent written communication facilitation project management and organizational skills.
• Proven experience serving as an organizational representative including presenting to industry audiences cultivating strategic relationships with external organizations and government agencies and advancing collaborative initiatives.
• Commitment to delivering exceptional member experiences and driving organizational growth.
• Adaptability and Innovation: The ability to adapt to changing market conditions and industry trends as well as innovative thinking to develop creative solutions to attract and retain members.
• Passion for the Mission: A genuine passion for the organizations mission and values can be instrumental in effectively promoting membership and engaging with members.

What we offer - Employee Company Benefits

• Hybrid / Flexible work schedules available
• Medical Dental and Vision
• Company paid basic life insurance short-term and long-term disability
• Voluntary Life Insurance - Employee Paid
• AFLAC available
• Paid Time Off (PTO) accrual and Paid holidays
• 401k retirement plan available
• Training and Development opportunities

What sets us apart

• Named Best Place to Work by Philadelphia Business Journal 9 Times - based on a survey conducted of our employees
• Industry Leader - Most credentialed AMC and the 1st AMC to be Customer Service Certified by the Customer Service Institute of America
• Services across USA & Canada

Who is AH

AH is a professional services firm that specializes in helping non-profit organizations achieve their mission create value and advance their causes industries and professions. We have four main divisions within AH - a full-service Association Management Company; a Marketing and Communications Agency (MarCom); a Meetings & Events Management Team; and a division that focuses on other custom solutions such as strategic planning website builds database integrations accounting services staff recruitment credentialing management public affairs and lobbying and growing non-dues revenue.

Our Diversity Equity & Inclusion Statement

Association Headquarters is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to the following; race creed color national origin nationality ethnicity ancestry age sex (including pregnancy) family status marital/civil union status religion domestic partnership status affectional or sexual orientation gender identity and expression atypical hereditary cellular or blood trait genetic information liability for military service and mental or physical disability (including perceived disability and AIDS and HIV status) language national origin political affiliation socio-economic status and other characteristics that make our employees unique.

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Required Experience:

Director