Director of Hospitality

Position: Director of Hospitality

Location: Mouth of Wilson VA

Hours: Full Time

Salary Range: $80000 - $85000/yr

Pay Frequency: Weekly Direct Deposit

What We Offer You:

• Relocation Assistance Provided!

• Free On-Campus Housing

• Generous Compensation & Benefits Package

• Health Dental & Vision Insurance

• Company-Paid Life Insurance

• 401(k) Savings Plan

• Paid Time Off: Vacation Holiday Sick Time

• Employee Assistance Program (EAP)

• Career Growth Opportunities

• Employee Perks & Rewards

Director of Hospitality Job Summary:

We are seeking a dynamic and versatile professional to join our team as a Director of Hospitality Experience. This role requires a unique blend of skills and expertise to seamlessly coordinate and execute events manage concierge services and oversee facility coordination. The ideal candidate will be detail-oriented customer-focused and adept at multitasking in a fast-paced environment.

Director ofHospitality Essential Functions and Key Functions:

• Collaborate with clients to understand their event requirements preferences and expectations.

• Plan organize and execute catering events ensuring a seamless and memorable experience for clients and guests.

• Coordinate with vendors including catering services decorators and entertainment providers to ensure all aspects of the event are well-managed.

• Create detailed event timelines and manage event logistics to ensure timely execution.

• Address and resolve any issues or challenges that may arise during events.

• Provide exceptional concierge services to guests including answering inquiries making reservations and offering personalized assistance.

• Maintain a professional and welcoming atmosphere for guests ensuring their needs are anticipated and met.

• Handle guest complaints or concerns promptly and effectively striving to exceed expectations.

• Keep abreast of local events and services to provide guests with relevant information.

• Coordinate with maintenance staff to address any repairs or improvements needed in a timely manner.

• Manage scheduling and logistics for meeting rooms ensuring availability and proper setup.

• Work closely with vendors to ensure the timely delivery of supplies and services.

• Develop and maintain relationships with facility-related service providers.

Work Environment

This job operates in a kitchen environment whereby employees may be exposed to and/or required to operate equipment including but not limited to an oven stove dishwasher slicer coffee machine steamer mixer and chefs knives. The employee is frequently exposed to heat steam fire and noise. This job will also include operating in an office environment. This role routinely uses standard office equipment such as computers phones televisions photocopiers filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to sit stand walk use hands to handle or feel; and reach with hands and arms. The position requires auditory & visual skills and the ability to follow written & oral instructions and procedures.

Required Skills/Abilities

• Proven experience in event planning and coordination with a focus on catering events.

• Strong interpersonal and customer service skills with the ability to engage effectively with clients and guests.

• Excellent organizational and multitasking abilities to manage diverse responsibilities.

• Knowledge of concierge services and a commitment to delivering exceptional guest experiences.

• Facility management experience including overseeing maintenance and coordinating logistics.

• Proficient in Microsoft Office and event planning software

Required Education and Experience

• Bachelors degree in Hospitality Management Event Planning or a related field preferred.

• Minimum of 3 years of relevant experience in catering event planning concierge services or facility coordination.