Director of Global Shop Design + Standards

Since its founding over 80 years ago Krispy Kremes focus has remained the same - making fresh premium quality doughnuts inspired by their founders original recipe. The brands iconic Hot Light lets guests know when doughnuts are being made fresh in shop so they can enjoy hot doughnuts fresh off the line. To make Krispy Kremes in-shop experience even sweeter many shops across the globe feature the brands one-of-a-kind doughnut theatre an immersive interactive experience through which guests can see Krispy Kremes melt-in-your-mouth doughnuts being made right before their eyes.

Krispy KremesDirector Global Shop Design &Standardsis responsible forestablishingand maintaining the design systems standards and governance framework that support scalable shop development across the Krispy Kreme Doughnuts global network. This role ensures that shop environments across all markets deliver consistent brand experience whileremainingoperationally effective financially disciplined and scalable.

This positionis responsible forbuilding andmaintainingthe global design framework that enables consistent and efficient shop development across multiple markets. The role works closely with internal development teams franchise partners and external architecture and engineering firms to ensure that shop design standards prototypes and processes support both speed of development and operational performance.

In addition the Director plays a critical role in early-stage development by supporting new market entry and greenfield areas for site evaluation through architectural test fits and prototype adaptation. This work ensures that potential locations can accommodate the proprietary Krispy KremeDoughnutsdoughnut production equipment operational workflow requirements and customer experience standards. Through strong cross-functional collaboration and effective governance the Director ensures that the Krispy Kreme Doughnuts shop environmentremainsoperationally efficient cost-effective to build and consistent with the brands design intent across all global markets.

A TASTE OF WHAT YOU WILL BE DOING:

Global DesignStandards & Governance

Establish andmaintainthe global design system that enables consistent and scalable shop development.

• Develop andmaintainglobal shop design standards prototype frameworks and design documentation that guide development across company-owned franchise and joint venture markets.
• Strengthen and standardize design governance processes to ensure consistent application of Krispy Kreme Doughnuts brand standards while allowingappropriate adaptationfor local market requirements.
• Maintaina comprehensive design standards library including architectural drawings equipment layouts finish specifications and prototype documentation.
• Define scalable design workflows and manage the engagement model with external architecture and design partners to support a high-volume development pipeline whilemaintainingbrand consistency and regulatory compliance.
• Partner with Procurement and key suppliers toleverageKrispy Kreme Doughnuts global scale through standardized materials fixtures and finishes enabling preferred supplier programs that improve cost efficiency and create system-wide value for development partners.

Prototype Development Cost Efficiency & Brand Expansion

Lead the evolution of shop design prototypes to support scalable and cost-effective globalexpansion.

• Oversee the development and continuous refinement of global shop prototypes and layout standards.
• Identifyopportunities to simplify designs and develop lowerCapExprototype solutions that support efficient development whilemaintainingstrong brand presentation.
• Partner with internal stakeholders and external consultants to improve constructability cost efficiency and speed of delivery.
• Ensure shop environments consistently reflect the Krispy Kreme Doughnuts brand identity while supporting both new shop development and lifecycle remodel programs.

Operationally Effective Shop Design

Ensure that shop design standards support efficient operations strong shop performance andan exceptionalteam member and customer experience.

Partner with Operations Franchisee partners Field Leadership and Development teams to ensure shop layouts support operational workflows production environments and overall shop performance.

Translate operator and field feedback into continuous improvements to prototypes layouts and design standards.

Design layouts thatoptimizeproduct flow team member movement production throughput customer circulation and drive-thru operations.

Franchisee & Partner Collaboration

Work closely with franchise partners and internal stakeholders to ensure consistent application of shop design standards.

• Build strong relationships with franchise partners and external architecture and engineering firms to accelerate design approvals and support development timelines.
• Partner with franchisee-led design teams to align development with global shop design standards and prototype frameworks.
• Provide guidance on prototype implementation and adaptation to support local and market requirements.
• Serve as an escalation point for design interpretationstandardsapplication and implementation questions.

Organizational Leadership Capability & Culture

Strengthening the design function by building scalable systems fostering cross-functional collaboration and modeling the leadership behaviors that support the Krispy Kreme Doughnuts culture.

• Drive alignment across Development Construction Operations Marketing IT and Procurement to ensure shop design standards support efficient development operational performance and consistent brand experience.
• Provide strategic design direction andestablishscalable processes that enable a lean internal team to support a high-volume global development pipeline whilemaintainingquality and consistency.
• Lead as a culture ambassador for Krispy Kreme Doughnuts by modeling the Leadership Mixpromoting collaboration ownership continuous improvement and a commitment to delivering customer wonder through great shop environments.

Development Support & Architectural Test Fits

Support early-stage development and new market entry through architectural feasibility analysis and site evaluation.

• Guidethe preparation of architectural test fits for potential development sites in partnership with Development teams.
• Evaluate whether sites can accommodate proprietary doughnut production equipment operational workflows and customer experience requirements.
• Adapt prototype layouts to site conditions whilemaintainingbrand standards and operational performance.
• Provide designexpertisethat informs real estate decision-making and early-stage project feasibility to support franchisees and company owned growth

YOUR RECIPE FOR SUCCESS:

• 15 years ofrelevant business experience and proven performance in retail/ restaurant and/or food & beverage industry design construction and developmentrequired
• 10 years ofProject Management experiencepreferred
• Corporate strategy/ Global Strategic initiatives experience
• Experience working closely with and reporting directly to C-level Executives
• International work experience
• Knowledge and experience working with franchise business partners
• Comfortable in a unique and very fast-paced company culture environment

*The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.

BENEFITS

• Comprehensive benefits (medical vision and dental insurance)
• Employee discount program
• 401K plan
• PTO and dream days
• Company events
• Education Reimbursement
• Hospital Indemnity Insurance
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Learn more at

WHYKRISPY KREME

At Krispy Kreme we focus on:

• Loving People:
• Our global culture is best captured by our Leadership Mix a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mixhere.
• Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed dignified and loved where their wonderfully original identities flourish and thrive.
• Loving Communities:
• At Krispy Kreme sharing joy is at the center of everything we do and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.
• In the U.S. we have been donating unsold doughnuts to local food banks with a goal of bringing a smile to our consumers as they enjoy a small sweet treat. We partner with Feeding America and Convoy of Hope who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.
• In 2022 we helped community groups raise $40 million globally. Last year in the U.S. we supported more than 83000 fundraising events raisingnearly $37 million.
• Loving Planet:
• We have been conducting a multi-year global GHG emissions assessment toestablishan emissions baseline using this foundation to soon set goals for greenhouse gas emission reductions.
• We are working on reducing food waste through donation efforts animal feed and composting programs.

Krispy Kreme is an Equal Opportunity Employer:

At Krispy Kreme we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity national origin race age sex gender intersex or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion gender identity & expression sexual orientation or disability.

About Krispy Kreme

Headquartered in Charlotte N.C. Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line melt-in-your-mouth experience. Krispy Kremeoperatesin more than 35 countries through its unique network of fresh doughnut shops partnerships with leading retailers and a rapidly growing Ecommerce and delivery business with more than 14000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how weoperateevery day and is reflected in the love we have for our people ourcommunitiesand the planet. Connect with Krispy Kreme Doughnuts at or on one of its many social media channels including Experience:

Director