Director, Investor Relations & Operations

About Faropoint

Faropoint is a vertically integrated industrial real estate investment manager focused on last-mile small-bay warehouses across 16 US markets. Founded in 2012 and headquartered in Hoboken NJ the Firm is an SEC-registered investment adviser with more than 120 professionals across 10 US offices and Israel. Invesco Real Estate acquired a minority position in Faropoint in 2023.

The Firm acquires sub-institutional industrial assets brings in-place rents to market and assembles institutional-quality portfolios of 150250 properties per vehicle. Its capital base spans closed-end institutional funds an industrial sale-leaseback vehicle a fund side car and a Core separately managed account. Investors include public pension funds sovereign wealth funds insurance companies and wealth platforms in the US Canada Europe Israel and Asia. Proprietary technology FarOS for deal flow and REXy for valuation supports every stage of the investment process.

The Role

The Director of Investor Relations & Operations owns the investor experience after commitment: onboarding capital calls statements tax and legal obligations and the fund administrator relationship. The role gives the department its first senior investor operations lead in the US.

The department is building the platform to raise $2 billion a year and to service 50 institutional LPs and 750 high-net-worth 2027 it intends to raise capital for a Core strategy a value-add Fund V and additional SMAs and co-investments. Each new vehicle adds closings side letters capital calls and reporting obligations. This role is accountable for meeting them on time and without error.

Responsibilities

Capital calls and distributions
- Own the capital call and distribution cycle across all vehicles from sources and uses through notices funding and reconciliation with Fund Finance and the fund administrator.
- Prepare and review sources and uses for closings acquisitions and capital calls.
- Coordinate fund openings subsequent closings equalization and finder agreements with Capital Development Legal and Finance.

Investor onboarding
- Run onboarding for new commitments: subscription documents KYC and AML accreditation and tax forms (W-9 W-8 FATCA and CRS).
- Move onboarding to a fully electronic process with clear handoffs from Capital Development at commitment.

Tax and legal obligations
- Track and deliver LPA and side letter obligations for every investor including reporting rights MFN elections and notice requirements.
- Coordinate K-1 delivery withholding and investor tax inquiries with the Director of Tax and outside advisors.
- Partner with Legal & Compliance on investor-facing regulatory requirements and audit requests.

Fund administrator and reporting
- Manage the fund administrator relationship: service levels review of capital account statements and escalations.
- Deliver investor statements and quarterly reporting on schedule with Fund Finance and the Product Strategy & Research team.
- Respond to investor operational requests and support operational due diligence (ODD) reviews with Product.

Process and systems
- Set investor operations standards controls and process documentation for the department.
- Own re-up and investor satisfaction targets for the existing LP base: above 100% re-up for institutions and above 85% for high-net-worth investors.
- Help design and adopt the departments investor platform in 2027 connecting the CRM (Salesforce) the investor portal and document and knowledge systems.

Qualifications

- 610 years in fund operations investor relations operations or fund administration at a private equity or real estate investment manager or at a fund administrator serving one.
- Direct ownership of capital calls distributions and capital account statements for closed-end funds; working knowledge of waterfalls and equalization.
- Experience with institutional LPs including US public pension funds and with LPAs subscription documents and side letters.
- Fluency in investor tax and regulatory documentation: K-1s W-8 and W-9 FATCA CRS and KYC and AML.
- Experience managing a fund administrator and coordinating across Finance Legal Tax and fundraising teams.
- Advanced Excel; Salesforce or a comparable CRM; investor portal experience.
- Precise organized and calm under deadlines; writes clearly to investors and internal teams.
- Bachelors degree in finance accounting or a related field. CPA or CFA a plus. Real estate fund experience preferred.

Why Faropoint

- A senior seat in a department that raised more than $1 billion in 2026 and is building to $2 billion a year.
- Ownership of the operations function as it scales across new vehicles investor types and markets.
- A small senior team in Hoboken with direct access to the CEO CFO and Global Head of Capital Development.

Please note that we are unable to offer visa sponsorship for this role. Candidates must be authorized to work in the US without sponsorship.

What We Offer

This position offers a base salary in the $125000-$175000 range plus discretionary bonus competitive healthcare benefits unlimited PTO and a 401k match.

Equal Opportunity Employer

Faropoint is proud to be an Equal Opportunity Employer. We value diversity and we do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status parental status disability status or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage support and respect the different skills and experiences represented within our workforce.

AINotice to Candidates. Faropoint Ventures LLC and its subsidiaries (the Company) and theirrecruiting vendors may use artificial intelligence and other automated tools (AI Tools) to parse screen rank assess and summarize resumes/CVs applications and interviews. No hiring or rejection decision will be made solely by automated means without meaningful human review by Company personnel and any use of AI Tools will comply with applicable law including anti-discrimination laws and laws governing automated employment decision tools and algorithmic decision-making. Personal information you submit will be kept confidential inaccordance with our Privacy Policy and used for recruiting hiring and related legal compliance and recordkeeping purposes includingto evaluate you for employment opportunities with the Company and its affiliates.