Director, Health Information Management

Your experience matters

Northeastern Nevada Regional Hospitalispart ofLifepoint Healtha diversified healthcare delivery network with facilities coast to coast. Weare driven by a profound commitment to prioritize your well-being so you can provide exceptional care to a Health Information Management Director joining our team youre embracing a vital mission dedicated tomaking communities healthier. Join us on this meaningful journey where your skills compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

Our Health Information Management team plays an essential role in supporting patient care privacy compliance and the financial health of Northeastern Nevada Regional Hospital. This collaborative team works closely with physicians clinical departments Revenue Cycle Compliance and centralized coding and CDI partners to ensure health information is accurate accessible secure and managed efficiently.

How youll contribute

A HIM Directorwho excels in this role:

• Directs the day-to-day operations of the Health Information Management (HIM) department ensuring timely accurate confidential and compliant management of patient health information.

• Provides leadership and oversight to onsite HIM staff and remote Clinical Documentation Integrity (CDI) team members including scheduling performance management staff development workflow oversight and employee engagement.

• Serves as the facility Privacy Officer providing leadership and guidance related to HIPAA patient privacy confidentiality medical record amendments and other privacy-related matters.

• Oversees Release of Information (ROI) operations and serves as the facility liaison with the contracted ROI vendor to ensure timely and compliant fulfillment of medical record requests.

• Oversees medical record completion processes including daily chart analysis assignment and monitoring of physician deficiencies provider communication and escalation of aging deficiencies in accordance with facility policy.

• Monitors HIM-related unbilled accounts and work queues including accounts held for missing documentation and partners with Patient Financial Services Revenue Cycle Case Management Revenue Integrity and other departments to facilitate timely resolution.

• Serves as the facility liaison to centralized coding operations monitoring coding queues and turnaround times and coordinating with HSC coding leadership regarding delays questions and coding-related concerns.

• Maintains a working knowledge of inpatient and outpatient coding processes and participates in multidisciplinary denial-management activities including review and escalation of coding- and documentation-related issues as appropriate.

• Provides local leadership and operational support for the CDI program serving as a liaison between remote CDI staff physicians facility staff and HSC CDI leadership; reviews program metrics and supports provider education opportunities.

• Oversees vital-record processes including birth certificate and paternity documentation and promotes timely completion to support patients and families prior to discharge.

• Ensures completion and submission of required state and regulatory reporting including Nevada UB-04 data and applicable mortality tumor registry and other required reports.

• Chairs and/or participates in facility committees and operational meetings including Forms/PHI Compliance Utilization Management Denials/DMAT unbilled department director and HIM leadership meetings.

• Oversees the review and approval of new or revised medical record forms and coordinates necessary changes within the electronic medical record.

• Partners with physicians clinical departments Quality Compliance Revenue Cycle Information Technology and other stakeholders to address medical record documentation privacy workflow and system-related needs.

• Serves as a key facility resource for HIM applications and medical-record reporting needs assisting with identification troubleshooting escalation and follow-up of system or workflow issues.

• Supports new service-line implementation by identifying and coordinating HIM documentation forms and electronic medical record requirements.

• Maintains compliance with applicable federal and state regulations CMS requirements accreditation standards organizational policies and health information management best practices.

• Supports regulatory surveys and audits by assisting with retrieval validation and interpretation of medical record information as needed.

• Oversees medical record retention storage archival and appropriate destruction processes in accordance with regulatory and organizational requirements.

• Identifies opportunities to improve HIM workflows technology utilization patient experience departmental efficiency and quality.

• Develops strong working relationships with physicians and hospital leadership and communicates HIM performance trends risks and operational needs to appropriate stakeholders.

What were looking for
Applicants should have a bachelorsdegree in a related field preferred (applicable HIM/healthcare experience may be considered in lieu of degree.). Additional requirements include:

• Prior experience working in Health Information Management/Medical Records within an acute-care hospital environment.

• Working knowledge of HIM operations medical record requirements HIPAA patient privacy confidentiality and healthcare regulatory/compliance standards.

• General knowledge of inpatient and outpatient coding processes and the relationship between clinical documentation coding denials and hospital billing; hands-on coding experience is not required.

• Demonstrated ability to effectively lead develop and manage employees; experience managing both onsite and remote staff preferred.

• Strong computer and technology skills with the ability to learn navigate and work effectively across multiple healthcare information systems and applications.

• Proficiency with Microsoft Office applications including Outlook Word and Excel.

• Strong interpersonal and communication skills with the ability to collaborate effectively with physicians clinical staff hospital leadership Revenue Cycle Compliance Quality and other internal and external stakeholders.

• Demonstrated ability to analyze operational information and performance metrics identify issues prioritize competing responsibilities and drive issues through resolution.

• Ability to appropriately manage sensitive and confidential information and navigate complex employee physician patient and compliance-related situations.

Preferred Qualifications

• RHIT (Registered Health Information Technician) or RHIA (Registered Health Information Administrator) certification preferred.

• Previous supervisory or management experience within an acute-care HIM/Medical Records department.

• Experience with MedHost and/or Quanum strongly preferred.

• Experience with CDI Release of Information physician deficiency management unbilled/DNFB workflows denials vital records and/or regulatory reporting preferred.

• Experience serving as a Privacy Officer or supporting facility-level HIPAA/privacy compliance preferred.

• Experience participating in healthcare regulatory surveys audits compliance activities or interdisciplinary hospital committees preferred.

Why join us

We believethat investing in our employees is the first step to providing excellent patient addition to your base compensation this position also offers:

• Comprehensive Benefits:Multiple levels of medical dental and vision coverage for full-time andpart-time employees.
• FinancialProtection& PTO:Life accident criticalillness hospital indemnity insurance short-andlong-term disability paid family leaveandpaid time off.
• Financial & Career Growth:Highereducation and certification tuitionassistance loan assistance and 401(k) retirement packageandcompany match.
• Employee Well-being:Mental physical and financial wellness programs (free gym memberships virtual care appointments mental health services and discount programs).
• Professional Development:Ongoing learningandcareer advancement opportunities.

More aboutNortheastern Nevada Regional Hospital

Northeastern Nevada Regional Hospital is a 75-bed acute care hospital that offers exceptional care to Elko county and the surrounding areas of northeastern Nevada. We are recognized by the American College of Cardiology as an accredited Chest Pain Center and we believe that health care should be effective safer and more available to all people. We are committed to providing our patients with the highest quality family-friendly care available.

EEOC Statement

Northeastern NevadaRegional Hospital (NNRH) is an Equal Opportunity committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.