Director, GTM Strategy Global Technology Partnerships

About the Role
Global Technology Partnerships covers ServiceNows technology GTM portfolio across hyperscaler alliances ISV and build partnerships strategic technology relationships and CRM partnerships. This role works closely with senior leadership across the organization to keep a large matrixed team aligned on strategy execution and results.

This is a builders role for someone who can operate with rigor across ambiguous fast-moving priorities and produce executive-ready outputs with a clear point of view.

What You Will Do
Executive Communications
Lead preparation for recurring business reviews and executive updates across key partnerships including the underlying analysis of performance and trends. Translate complex data into clear strategic narratives for senior leadership audiences.

Partner and GTM Strategy
Contribute to ecosystem and go-to-market strategy across the partnership portfolio including work on commercial models and investment cases for senior stakeholders. Support cross-functional approval processes and represent the teams priorities in broader forums.

Program and Tooling Evaluation
Lead structured evaluations of the systems and processes the organization depends on. Design evaluation frameworks with defined criteria that hold up under executive scrutiny.

Operating Model and Org Design
Support the evolution of the teams operating model as priorities shift. Partner with leadership on org reviews resource planning and related guidance. Provide continuity across workstreams during leadership transitions.

Cross-Functional Program Management
Act as a strategic partner to leadership across the portfolio translating ambiguous priorities into structured deliverables and driving them to completion on tight timelines.
 

Qualifications :

Qualifications

• 8-11 years in partner strategy GTM operations or management consulting ideally within enterprise software or a partner ecosystem
• Track record building executive-ready analysis and narrative for senior leadership audiences
• Experience contributing to commercial or partnership strategy at scale
• Skill running structured evaluations that produce clear defensible recommendations
• Strong analytical skills with judgment on which information matters to the story
• Ability to influence and operate across a matrixed organization without formal authority
• Background in enterprise technology or management consulting

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin age disability gender identity  veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

Yes

Employment Type :

Full-time