Director, Global Marketing Operations, Digital
New York City, NY - USA
Job Summary
Be part of an iconic story.
At Calvin Klein we believe in fostering an inclusive and collaborative culture by celebrating different perspectives backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world and endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube Instagram TikTok)
The Difference You Will Make:
This role is part of the Global Marketing Operations and Project Management teama high-performing group that drives structure efficiency and focus across Calvin Kleins Consumer Marketing Organization (CMO) and divisional brand teams. As the engine behind how work is planned and moves cross-functionally this team ensures alignment collaboration and timely execution through agile processes and smart toolsenabling consistent delivery at scale across the full-funnel marketing business.
Position Summary:
The Director Global Marketing Operations Digital is a strategic and creative leader responsible for driving operational excellence across Calvin Kleins global websites emails and digital marketing ecosystem. This role owns the development of and adherence to seasonal and fiscal Go-To-Market (GTM) planning frameworks for the CMOs digital workstreams aligning teams and driving clarity across a fast-moving matrixed environment. Leading a team of project managers youll oversee the execution of complex initiativesshaping project methodologies optimizing workflows and scaling tools that support seamless digital and mobile-first delivery. The role is a balanceboth hands-on in producing work and managing a team.
Success in this role requires a mix of critical thinking empathy-driven leadership and the ability to move fluidly between strategic planning and detailed execution. Youll bring structure to ambiguity inspire teams with clear solutions and influence cross-functional stakeholders through data-backed insights. This is an ideal opportunity for someone who thrives in a global collaborative environment and is passionate about helping marketing and creative-led teams do their best work.
Primary Responsibilities/Accountabilities of the Job:
Operational & Strategic Leadership
Lead end-to-end GTM planning across seasonal and fiscal calendarsdeveloping frameworks cross-functional processes and workflows and holding leaders and teams accountable to decisions and deadlines at each stage of the project or season
Define and evolve project methodologies that meet new and varying business needssystemize scalable processes tailoring approaches based on organizational complexity and enabling adoption through team training
Govern the implementation optimization and adoption of key tools and platforms that support operational planning workflow visibility and project health dashboards for leadership
In partnership with line manager contribute to executive leadership meetings with strategic operational insights reporting and recommendations to guide decision-making for the CMO
Facilitate and present in senior-level forums and large cross-functional planning sessions aligning stakeholders on priorities and action plans
Execution & Delivery Oversight
Oversee execution and delivery across the portfolio of active projects led by reporting Project Management teamsupport in managing dependencies removing roadblocks and ensuring milestones decisions and/or deliverables are met each week
Implement and optimize systems and tools for project efficiency enabling a digital-first consumer-centric model for the CMOensuring greater transparency agility to support business pivots and individual-team accountability and adherence to deadlines
Translate strategic priorities into structured actionable plans and resourcing approaches aligning project execution with broader brand and organizational goals
Understand dependencies across functions to bring global 360 campaigns to lifeproactively surface risks streamline decision-making and mitigate issues to protect timelines budgets and creative integrity
Cross-Functional Collaboration & Communication
Serve as a trusted marketing liaison across the wider business with teams including product legal finance VM & store environments operations and regional teams fostering collaboration visibility and accountability across a global matrixed environment
Build and maintain strong relationships across all levels and regions tailoring communication style and approach to the nuances of function including creative teams operational teams marketing and strategy and leadership
Communicate with clarity and precisiontranslating complex dynamics into clear updates and insights and articulate solutions to keep the business moving forward
Navigate global virtual and co-located environments with cultural fluency and a collaborative mindset that fosters alignment across diverse teams
Team & Resource Management
Lead coach and inspire a team of global project managers cultivating a culture of accountability adaptability and performance excellence
Support professional growth through mentorship clear goal setting and feedback ensuring the team is equipped to lead within a fast-paced high-performance environment
Oversee internal and freelance resource planning to meet evolving business needs balancing capacity with delivery expectations
Qualifications & Experience
Experience:
8-9 years of experience in marketing operations program/project management or account management roles within creative-driven fast-paced environments
Demonstrated experience working directly with creative teamssupporting concept-to-delivery workflows across brand content and production functions
Proven ability to lead and motivate teams in complex matrixed organizations with the confidence and emotional intelligence to navigate senior stakeholders and high-pressure environments
Experience working with graphic designers front-end designers motion artists/animators and eComm analysts/digital marketers in a creative-driven culture
Clear understanding and proficiency of Sketch InDesign CSS HTML Figma
Additional Information:
Experience working in or supporting a large global fashion or lifestyle brand is a plus
Education:
Bachelors degree in Marketing Communications Business or equivalent work experience
Knowledge/Skills Required:
Skilled at managing large-scale cross-functional initiatives with shifting priorities competing timelines and multiple stakeholders across regions
Strong written and verbal communication skills; able to distill complexity guide cross-functional conversations and present effectively at the executive level
Proficient in workflow and project management tools such as Wrike Asana and Smartsheet with working knowledge of Box Figma Adobe Creative Suite and digital asset management (DAM) platforms
This position is not eligible for sponsorship.
Pay Range:$$199200PVH currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. These ranges are based on what PVH reasonably believes that it will pay an associate for their base salary for said position at the time of the posting. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications geographic location and other relevant skills. PVH is committed to providing a market-competitive total rewards package to eligible associates which includes diverse and robust health and insurance benefits to meet the varied needs of our associates and an above-market 401(k) contribution to help our associates save for retirement. We also offer career growth opportunities empowering our associates to design their future at PVH.Additional Compensation: This role is bonus eligible. This role is equity eligible.Your Wellbeing is Our Priority
At PVH we offer competitive cost-effective and comprehensive benefit packages. We strive to provide options when it comes to your health finances and work-life balance. This includes:
Pay & Insurance: Competitive pay bonus programs best in class medical insurance vision insurance dental insurance life insurance disability insurance and more.
401(k): An above-market 401(k) contribution to help our eligible associates save for retirement.
Flexible Workplace: Generous company-paid holidays paid time off hybrid working arrangements volunteer opportunities seasonal hours and flexible work schedules.
Wellbeing Support: A variety of wellbeing tools and programs such as Headspace membership reimbursement for fitness memberships and/or digital meditation subscriptions and the opportunity to earn up to $200 a year in rewards for exercising and participating in healthy activities.
Services: Access to services for childcare elder care adoption preparation pet care plus reimbursement for backup care when your regular plans fall through.
Education Assistance: Receive support for continued education including tuition reimbursement.
Associate Discount: Shop at our company outlets and e-commerce sites at a discount.
Please note eligibility depends on employment status location and length of time employed with PVH and our benefits may be subject to change. Applications will be accepted on a rolling basis until the position is filled.
About PVH:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach we are driving fashion forward for good as one team with one vision and one plan. Thats the Power of Us thats the Power of PVH.
One of PVHs greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued and every voice is heard and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.
PVH Corp. or its subsidiary (PVH) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race ethnicity color sex gender identity or expression age religion national origin citizenship status sexual orientation genetic information physical or mental disability military status or any other characteristic protected under federal state or local addition to complying with all applicable laws PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill ability educational background work quality experience and potential.
To achieve these goals across the United States and its territories PVH prohibits any PVH employee agent or representative from requesting or otherwise considering any job applicants current or prior wages salary or other compensation information in connection with the hiring process. Accordingly applicants are asked not to disclose this salary history information to PVH.
Required Experience:
Director