Director, CQI & Business Planning

Casey Family Programs an Equal Opportunity Employer is the nations largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966 Casey Family Programs works in all 50 states the District of Columbia two territories and tribal nations to influence long-lasting improvements to the safety and success of children families and the communities where they live. Casey Family Programs values diversity equity inclusion anti-racism anti-discrimination and respect for individuals in the workplace. We encourage candidates with diverse lived experience and perspectives to apply.

Child and Family Services (CFS) of Casey Family Programs provides direct services and tribal consultation in pursuit of Caseys mission to provide improve and ultimately prevent the need for foster care. CFS operates nine field offices in five states and an Indian Child and Family Well-being Program office that demonstrate direct service and ICW improvement models. We share our experiences and lessons learned with jurisdictions tribes providers and communities in the spirit of mutual continuous learning. Our work is community and family centered relationship-based participatory and culturally responsive. We recognize the dignity and strength of every individual family community and culture.

Job Summary:

The Director of CQI & Business Planning leads continuous quality improvement business planning including budget process and project management efforts for Child & Family Services (CFS) in partnership with organizational leaders and teams. This role analyzes develops and implements core business processes policies procedures tools and reporting practices that support program operations budget management contracts and performance improvement. The Director identifies operational needs and information gaps translates data into actionable insights and advances systems that improve outcomes efficiency and alignment across CFS.

Essential Responsibilities:

• Partner with the Senior Director of Operations to support CFS business planning budget preparation monitoring and reporting.
• Supervise CFS Practice & Operations team members providing coaching feedback training performance evaluation and leadership development opportunities.
• Lead complex cross-functional projects from planning through execution including scope definition timeline management deliverable tracking and team communication.
• Provide strategic leadership for quality improvement efforts through data analysis operational reporting and implementation of effective improvement practices.
• Integrate operational processes and technology initiatives to improve efficiency strengthen systems and advance equitable outcomes.
• Analyze interpret and report operational financial and program performance data; engage leaders staff and stakeholders in applying findings to business strategy and practice improvement.
• Build relationships with staff to understand barriers challenges workflow constraints and opportunities for improvement.
• Oversee the Continuing Education and Job Training (CEJT) scholarship program which provides financial and program support to young adults as they pursue post-secondary training and education.

These responsibilities require the ability to communicate and collaborate effectively across diverse communities services staff and stakeholders; advance diversity equity and inclusion; work both independently and as part of a team; exercise sound judgment; and apply strong organizational analytical critical thinking and problem-solving skills. The role also requires close collaboration with leadership and staff to ensure work aligns with organizational values goals and directives.

Qualifications:

• Masters degree in social work psychology public policy or another human services field plus at least seven years of experience in operational and/or analytical roles is required.
• Experience supervising coaching and developing staff is essential.
• Proven experience managing organization-wide project lifecycles and leading large multifunctional teams.
• Expertise working with highly complex organization-wide data and reporting systems.
• Systems thinker with strong problem-solving skills and a demonstrated ability to identify and execute operational improvements.
• Highly self-motivated with the ability to prioritize and manage individual workload while performing effectively in a fast-paced work environment.
• Demonstrated ability to successfully lead project teams in deploying technology and data solutions that help solve business problems.
• Proven management skills sound judgment flexibility critical thinking and priority-setting are highly desired.
• Excellent training coaching and facilitation skills with the ability to develop staff competencies in 1:1 small group and/or large group settings.
• Experience with data analysis reporting and visualization tools including Tableau and SQL Server.
• Proficient in use of MS Office (Word Excel PowerPoint and Outlook) Salesforce SharePoint and project management tools. Demonstrated ability to learn new software quickly.
• Demonstrated commitment to equity respect for tribal sovereignty and respect for cultural racial and gender differences is required.
• Adaptability curiosity collaboration self-reflection and commitment to lifelong learning are essential. Ability to work onsite full-time and maintain regular reliable attendance is required.
• Physical requirements include the ability to lift and reach for light objects; ability to type and work at a computer for extended periods of time as a primary job function.
• Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
• Travel is required for meetings conferences trainings and events up to 40%. Driving on Casey business may require use of a personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Bilingual skills in English and another language(s) preferred.

The typical hiring range for this position in Seattle WA is $122570 to $144200. The full salary range for the role is $122250 to $165830. As a mission-driven organization Casey strives to balance competitive pay with our mission. Actual placement in the range will depend on a candidates job-related skills experience and expertise as evaluated during the interview process.

Casey Family Programs offers comprehensive benefits including medical dental and vision coverage accrual of 12 days of annual leave 12 days of sick leave10 paid holidays per year and each employee receives one personal holiday to use each calendar year. Employees that meet certain tenure qualifiers are eligible for up to eight weeks of parental leave for the birth or placement of a child for adoption or foster care. After the completion of 10 years of continuous full-time regular employment employees in good standing are permitted for a three-month sabbatical with pay. CFP also offers many opportunities for continued learning training and development.

This position will remain open until the needs are met and is subject to closure at any time without notice. It is to your advantage to file your application early as you will not be able to apply once the position has closed.

Required Experience:

Director