Digital Data Analytics & Visualization Specialist
Bethesda, MD - USA
Job Summary
Position Title: Digital Data Analytics & Visualization Specialist
Place of Performance:Bethesda MD (Need from DMV area )Hybrid
Clearance:Public Trust - NIH background investigation required post-award
Duration: Long Term
We need LOE -Letter of Commitment required
Position Summary
Manages Clients Google Analytics Premium (GA4) Qualtrics customer experience platform and Tableau Server. Provides enterprise analytics executive dashboards KPI frameworks and customer experience measurement for all public-facing NLM web services.
Required Qualifications
Google Analytics 4 (GA4) - account administration custom dimensions/metrics BigQuery export reporting.
Google Tag Manager - tag configuration trigger management workspace governance.
Qualtrics or equivalent CX survey platform - survey design distribution response analysis insight generation.
Tableau Server administration - workbook publishing permission management data source governance.
Executive dashboard design for senior federal leadership consumption.
KPI framework development - translating mission objectives into measurable analytics indicators.
SQL proficiency for data extraction and reporting.
Google Cloud Platform: BigQuery Looker Studio Search Console.
Degree in Computer Science Statistics MIS or related quantitative field.
Preferred Qualifications
Federal agency public-facing web analytics experience (NIH HHS CDC or presence).
Power BI as secondary visualization platform.
Python or R for statistical analysis and automated reporting.
AI-enabled analytics - predictive analytics NLP for customer feedback ML-based anomaly detection.
Section 508 accessibility knowledge for digital document and dashboard delivery.