Device Insights Product Manager

The Opportunity

You are passionate about using endpoint data experience analytics and automation to proactively identify issues improve device health and elevate the employee experience at scale. This role is central to helping ETS move from reactive support to insight driven preventative operations influencing decisions across End User Computing (EUC) Security Service Desk and Executive Support.

Key focus areas include device experience monitoring employee sentiment signals performance insights proactive remediation and enabling data driven decision making across the lifecycle of corporate managed and approved employee devices.

What youll Do

• Own the product vision strategy and roadmap for Device Insights and Digital Employee Experience capabilities with Nexthink as the core platform
• Act as the product owner and subject matter expert for device telemetry experience analytics and insight driven remediation
• Translate business support and security needs into clear product requirements user journeys and measurable outcomes
• Partner closely with Service Desk EUC Engineering Security DEX Leadership and Executive Support to identify experience gaps and prioritize initiatives
• Use device and experience data to drive proactive issue detection root cause analysis and continuous improvement
• Define and track success metrics related to device health employee experience incident reduction and time to resolution through clear indicators
• Drive adoption of automation and proactive remediation workflows based on device insights
• Present insights trends and recommendations to senior leadership translating technical data into clear business impact
• Stay current on DEX EUC and endpoint analytics trends using industry benchmarks to mature Adobes device insights capabilities

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity productivity and personalized customer experiences. Adobes industry-leading offerings including Adobe Acrobat Studio Adobe Express Adobe Firefly Creative Cloud Adobe Experience Platform Adobe Experience Manager and GenStudio enable people and businesses to turn ideas into impact powered by AI and driven by human ingenuity.

Our 30000 employees worldwide are creating the future and raising the bar as we drive the next decade of growth. Were on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Lets Adobe together

At Adobe we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life including our values and culture focus on people purpose and community Adobe for All comprehensive benefits programs the stories we tell the customers we serve and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process email or call 1 .

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work your application may not move forward in the process.

At Adobe we empower employees to innovate with AI and we look for candidates eager to do the same. As part of the hiring experience we provide clear guidance on where AI is encouraged during the process and where its restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting) the application window will remain open until at least the date and time stated above in Pacific Time in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location no specific application window applies and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.