Desktop support
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Job Location:
Jersey, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title:Desktop Support
Location: - Jersey City NJ
Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM) Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. (Overtime will be taken care).
Location: - Jersey City NJ
Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM) Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. (Overtime will be taken care).
- Travel to the Near By Site in case of a need (Mileage will be taken care).
- Work from Office on Daily (No WFH)
- Ability to disconnect/reconnect computer workstations peripherals and phone equipment
- Hands on experience with Imaging reimaging Windows Operating system for Desktop Laptops
- Ability to move/lift/carry up 50 lbs of weight
- Safely move equipment point to point using wheeled carts and vehicles
- IMACD & Asset Inventory experience
- Follow ESD safety precautions to avoid electrostatic discharge or equipment damage.
- Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops solve common issues.
- Ability to use remote desktop connectivity applications
- Working knowledge of imaging utilities such as Ghost SCCM etc
- Delivery and setup of PC equipment to end-users.
- Use trouble ticketing system to accept assignments document work events complete requests and verify customer satisfaction.
- Ability to provision and Support wireless devices.(E.g. Blackberry Android and iPhone)
- Demonstrated proficiency in Microsoft OS and Microsoft application.
- Demonstrated proficiency for installation of desktop software and troubleshoot
- Working knowledge of Microsoft Active Directory and GPO
