Desktop Support
Job Location:
Addison, TX - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Desktop Support
This is a long-term contract position that requires you to be on site in Las Vegas.
You will get to:
Provide technical assistance and support computer systems software and hardware
IMACs: installs moves adds and changes
Monitor desktop andnetwork equipment inventory
Handle preventive maintenance on hardware
Troubleshoot diagnose and resolve technical hardware and software issues for laptops desktops and mobile phones
White-glove service for senior executive support
Help with relocation and other facility
Train users on new systems and applications as needed
THE WELL QUALIFIED CANDIDATE WILL HAVE:
6 months in large preferably enterprise environment
Familiarity with common computer systems mobile devices and other tech products
Enjoys and skilled at basic troubleshooting of hardware and software issues
Knowledgeable in O365 Win10 SCCM and Trend Micro
Must be customer-facing with strong English skills written and verbal
Basic knowledge of Networking fundamentals/protocols ( DHCP TCP/IP LAN WAN )
Possesses the ability to test hardware and peripherals and replace parts and components
Bachelors degree
A Training and/or Certification
MCP Certification
Self-directed and able to prioritize urgent issues
