Deskside Technician I
Job Location:
Job Location:
Melbourne, FL - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Description
Who we are
Stefanini is a full service global provider of offshore onshore and nearshore IT services including application development and outsourcing services IT infrastructure outsourcing (help desk support and desktop services) systems integration consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25000 employees across 77 offices in 40 countries across the Americas Europe Africa Australia and Asia.
What will you do
- Provide hardware/software support services to onsite client including break/fix
- Implement virus detection and eradication procedures
- Diagnose end-user system failures and implement repair solutions
- Diagnose printer and other peripheral devise failures and implement repair solutions
- Troubleshoot network devices in order to ensure connectivity from the PC to the Network
- Provide hardware/software support services to onsite client including break/fix
- Implement virus detection and eradication procedures
- Diagnose end-user system failures and implement repair solutions
- Diagnose printer and other peripheral devise failures and implement repair solutions
- Troubleshoot network devices in order to ensure connectivity from the PC to the Network
What do you need to succeed
- 3 years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10
- Experience troubleshooting and replacing hardware onLenovo PCs
- Experience using Active Directory
- Experience supporting Microsoft Office 2007 Microsoft Office 2016 including MS Lync Microsoft Outlook Web Application (OWA) and the Outlook 2016 client
- Experience troubleshooting wireless connectivity issues
- Quality Customer Service skills
- VPN experience.
- Experience with basic hardware printer support
- Experience with Symantec productions including Endpoint Protection Bitlocker SCCM and RDP
Requirements
- 1 year onsite or helpdesk support or equivalent experience
- Excellent troubleshooting capability
- Ability to maintain composure while handling challenging dynamic rapid-response support
- Experience with Microsoft Office/ Office 365 suite
- Ability to walk bend stand for prolonged periods of time and lift equipment up to 50 pounds
- Maintain neat and professional work area and appearance in compliance with site policies
- Demonstrate a high level of professionalism and strong personal interaction skills
- High School Diploma or equivalent
- Maintain valid drivers license
- Ability to pass standard panel drug screening and background check
- Adhere to assigned shift schedule
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Required Experience:
IC
About Company
Created in 1987, Stefanini is a $1B global IT provider of business solutions with locations in 40 countries across the Americas, Europe, Australia and Asia. With more than 25,000 employees, Stefanini provides onshore, offshore and nearshore IT services, including application developme ... View more
