Deskside Support Engineer
Job Location:
Malvern, PA - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Please send me the resumes to
Role Name - Deskside Support Engineer
Location:Malvern PA
Duration:Longterm contract
ROLEDESCRIPTION -
Experience Required
Technology requirements
Desktop Support
L2/L3 desktop support
Excellent analytical & troubleshooting skills Good knowledge in desktop operating systems and troubleshooting issues.
Strong communication skills Good Personality / Present ability Client-side Mail system (MS Outlook) MS Office and other Industry standard applications Experience in managing VIP clients Printer Support and Troubleshooting.
Device Validation
Visual inspection of devices as requested Device Inventory capabilities and physical comparison to inventory lists Roles & Responsibilities
Basic troubleshooting and repair of IT equipment failures
Power on/power off devices
Reset Remote Management connection IDs and Passwords Reseat cables General Troubleshooting and visual verification to assist remote troubleshooting efforts Check power connections Provide feedback on console display (e.g. stop errors blue screen etc.) Identify and report audible errors and system failures Is good Team player to work collaboratively with other team member Good Customer/Vendor handling skills
