Design & Delivery Engineer

Job Description Summary:

Role Summary
The Design & Delivery Engineer is a senior technical individual contributor within Infrastructure Operations & Architecture (IO&A) reporting to the Director Technology Architecture Design & Delivery. This role is responsible for designing engineering implementing and transitioning infrastructure solutions that align with approved enterprise architecture standards service portfolio strategies cybersecurity requirements and operational support expectations.
The Design & Delivery Engineer serves as the primary technical delivery resource for infrastructure initiatives across domains including network cloud systems identity infrastructure protection monitoring storage backup database and related technology platforms. The role partners closely with Service Portfolio Architects Service Delivery Managers project teams vendors and Managed Services Partners to ensure solutions are designed implemented documented transferred and operationally supported in a sustainable and supportable manner.

Where established service standards reference architectures or approved patterns do not exist the Design & Delivery Engineer collaborates with the appropriate Service Portfolio Architect and architecture stakeholders to develop and document new standards and design guidance. The role is accountable for ensuring solutions satisfy operational readiness requirements and successfully transition into steady-state support through structured hypercare knowledge transfer and support enablement activities.

Job Description:

Design engineer implement and transition secure resilient scalable standards-aligned infrastructure solutions that accelerate business outcomes while ensuring operational readiness supportability and long-term sustainability.

Enable IO&A to deliver technology capabilities efficiently and consistently by translating architecture standards and service requirements into production-ready solutions that are engineered for reliability operational support lifecycle sustainability and successful adoption by Technology Operations and Managed Services Partners.

Design and implement infrastructure solutions aligned to approved architecture standards service portfolio guidance cybersecurity expectations and operational support requirements.

Produce detailed technical designs build specifications implementation plans validation procedures and deployment documentation.

Ensure solutions are scalable resilient recoverable supportable and aligned with enterprise technology strategy.

Participate in design reviews architecture governance activities and operational readiness assessments throughout the solution lifecycle.

Apply approved service standards architectural patterns reference designs and technology governance requirements to all engineering and delivery activities.

Collaborate with Service Portfolio Architects and architecture stakeholders to define new standards patterns and technical guidance when existing standards do not adequately address business or technology requirements.

Contribute implementation knowledge lessons learned and engineering best practices to the architecture repository and standards library.

Ensure delivered solutions remain aligned to approved architectural direction and portfolio roadmaps.

Serve as the technical lead for infrastructure solution delivery efforts across assigned initiatives.

Coordinate technical implementation activities among vendors delivery partners project teams and internal stakeholders.

Develop implementation sequencing validation procedures cutover plans rollback strategies and deployment schedules.

Ensure design decisions technical assumptions dependencies risks and constraints are documented and communicated throughout delivery activities.

Collaborate extensively with implementation partners technology vendors consulting organizations and Managed Services Partners to define solution scope and delivery expectations.

Review statements of work technical proposals designs engineering plans and implementation approaches for alignment with FFP standards and operational requirements.

Establish clear technical acceptance criteria engineering expectations and delivery requirements for partner-led work.

Validate partner-delivered solutions meet approved architecture design supportability and operational-readiness expectations.

Partner closely with Service Delivery Managers throughout solution delivery to ensure operational requirements are identified and addressed early in the design process.

Provide input to the SDMs as they ensure monitoring alerting runbooks escalation procedures support documentation access requirements recovery procedures and operational controls are defined prior to production deployment.

Participate in operational-readiness reviews service acceptance activities and production-support planning.

Ensure solutions meet the minimum operational support thresholds established by IO&A before support transition.

Coordinate structured hypercare activities following major deployments platform introductions migrations or significant technology changes.

Monitor solution stabilization activities and ensure support teams receive timely resolution of post-implementation issues.

Develop and deliver knowledge-transfer sessions operational documentation support procedures and technical training materials for Service Delivery Managers and Managed Services Partners.

Validate support teams have the knowledge documentation tools and operational awareness necessary to successfully assume ongoing support responsibilities.

Serve as a senior technical resource during critical incidents service disruptions escalations and major outage situations involving delivered technologies and solutions.

Provide consultative engineering guidance to Service Delivery Managers Managed Services Partners Technology Operations and leadership during restoration and recovery activities.

Participate in root-cause analysis efforts corrective action planning and service improvement initiatives stemming from major incidents.

Ensure lessons learned are incorporated into designs standards operational procedures and future implementation activities.

Independently manage and execute smaller infrastructure initiatives that do not require partner-led project management or formal delivery services.

Develop implementation plans coordinate stakeholders track tasks manage delivery risks and ensure successful completion of project objectives.

Maintain delivery transparency through appropriate documentation milestone tracking and stakeholder communication.

Ensure project outcomes align with architecture standards operational support requirements and business expectations.

Develop and maintain architecture diagrams engineering documentation implementation records configuration standards operational-readiness checklists transition plans knowledge-transfer materials and technical decision records.

Ensure engineering artifacts remain accurate accessible and sufficiently detailed to support supportability auditability operational readiness and future lifecycle activities.

Provide leadership-ready status updates deployment summaries implementation risks and delivery recommendations as required.

5 years of progressive experience in infrastructure engineering platform engineering systems engineering cloud engineering network engineering solution design technology implementation or related enterprise technology disciplines.

Demonstrated experience designing implementing and transitioning enterprise infrastructure solutions into production support environments.

Strong working knowledge of infrastructure domains including network services compute storage backup cloud platforms identity and access management infrastructure protection monitoring databases and related enterprise technologies.

Experience developing technical designs implementation plans operational-readiness artifacts transition documentation and support enablement materials.

Experience managing vendor-delivered engineering activities and reviewing technical statements of work implementation proposals and solution deliverables.

Strong understanding of ITSM concepts including incident change problem service transition operational readiness service acceptance and knowledge management practices.

Ability to communicate complex technical concepts effectively with engineering teams service management teams vendors leadership and business stakeholders.

Bachelors degree in Information Technology Computer Science Engineering or a related discipline or equivalent professional experience.

Experience delivering infrastructure solutions within a managed services operating model.

Experience participating in architecture review processes technology governance activities operational-readiness reviews or production-readiness assessments.

Experience supporting enterprise technology modernization initiatives including cloud adoption platform consolidation automation resiliency improvements and legacy technology retirement.

Experience coordinating hypercare activities support transitions operational handoffs and Managed Services Partner enablement.

Familiarity with ServiceNow Asana Microsoft 365 Azure Power BI and related enterprise technology platforms.

Experience working across architecture operations cybersecurity project delivery and vendor organizations in a highly governed enterprise environment.

Ability to influence technical outcomes across teams without direct management authority while maintaining strong stakeholder relationships.

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This position is an exempt position. The annualized base pay range for this role is expected to be between $110000-$140000 base salary compensation range. Actual base pay may vary based on factors including but not limited to experience subject matter expertise geographic location where work will be performed and the applicants skill set. The base pay is just one component of the total compensation package. Other rewards may include an annual cash bonus and a comprehensive benefits package including but not limited to medical dental vision life insurance and 401(k). Please note that the job title is subject to change based on the selected candidates experience and education.

Focus is a leading financial services firm comprised of integrated wealth management family office and business management services. Blending deep expertise and expansive resources with a boutique client-first fiduciary philosophy Focus helps individuals families and institutions navigate complex financial situations with highly personalized solutions tailored to their unique needs. To learn more about Focus visit or follow the company onLinkedIn.

EEO Statement: Focus is an equal opportunity employer and bases its employment decisions on the employee or candidates skillset and without regard to an employee or candidates race color religion sex (including pregnancy) gender identity sexual orientation national origin age disability genetic information veteran status or any other characteristic protected by local state and/or federal law.

Focus complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact

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