Dental Hygienist

Customer Service/Veteran Centered Care

• Shows courtesy respect and a positive attitude for patients coworkers and the public.
• Assists customers with questions or concerns provides service recovery.
• Delivers care that reflects the Veterans and the familys personal goals personal preferences and freedom of choice.
• Demonstrates knowledge and application of patient and family centered care in written care plans instructions to patients and in observation of the actual care provided.
• Demonstrates nonjudgmental understanding of the Veterans and familys knowledge values beliefs and cultural backgrounds.
• Demonstrates collaborative orientation to working with patients and families.

Patient Care

• Sets up operatory for planned dental procedure and cleans dental unit for timely turnover.
• Complies with patient identification timeout and reusable medical equipment processes.
• Handles instruments safely accurately and efficiently.
• Takes and records vital signs reviews medical history. Charts oral conditions.
• Assesses patients medical dental anxiety/phobias medications and comorbidities.
• Assesses the impact of patients medical and dental condition on maintaining oral health.
• Recognizes age related changes in individual patients adapts patient environment and maximizes patients physical comfort.
• Provides routine oral prophylactic care.
• Provides gross debridement scaling and root planning procedures.
• Provides subgingival curettage.
• Cleans dental prostheses fixed and removable.
• Applies appropriate topical fluoride solutions or varnishes.
• Manages dental recall system referring patients to the doctor for additional care when needed.
• Administers local anesthesia (check to ensure hygienists state license allows and certification is current.
• Applies desensitizing agents.
• Performs routine maintenance of equipment components such as suction traps and water lines.
• Accomplishes all procedures within standard infection control protocols.

Patient Education

• Provides patient education appropriate to the Veterans needs and oral condition.
• Explains hygiene procedures indications complications and expected outcomes to individual patient and caregiver.
• Prepares and provides education on periodontal disease wellness health maintenance oral hygiene practices parafunctional habits and effect of illness addictions medication and tobacco on the oral cavity.

Dental Imaging

• Takes diagnostic quality images that are accurately oriented and exposed.
• Utilizes dental imaging safety techniques with minimal retakes.

Infection Control and Equipment Sterilization

• Demonstrates proper infection control procedures in setting up and cleaning up operatory and in exposing images.
• Properly prepares instruments for sterilization by SPS standards.
• Prepares instruments in a manner that does not delay clinical care.

Clerical Functions

• Assists patients in scheduling appointments.
• Assists in filling gaps in the schedule due to late cancellations and failed appointments.
• Charts findings treatment plans and treatment provided in patient records.

Information Management

• Maintains patient confidentiality per HIPAA with written and verbal information.
• Follows computer security regulations

Patient Safety

• Modifies care as appropriate for patients age and abilities (patient transfer and position).
• Modifies care based on patients medical dental anxiety/phobias medications and comorbidities.
• Provides accurate and understandable instructions to patients.
• Participates in patient identification and time out per TJC requirements.
• Monitors patient condition during treatment being alert for signs of physical distress.

Employee Education

• Complies with Employee Education requirements.
• Completes mandatory annual training sessions.
• Maintains all continuing education requirements for professional licensure certifications.

Work Schedule: Monday-Friday 8 am to 4:30pm.
Telework: Not Available.
Virtual: This is not a virtual position.
Functional Statement #: 56235-O 56236-O 53237-O 53238-O 56239-O
Relocation/Recruitment Incentives: Not Authorized.
Permanent Change of Station (PCS): Not Authorized.

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the Required Documents section of this announcement.

As a condition of employment for accepting this position you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

Basic Requirements:

United States Citizenship.
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

English Language Proficiency.
Dental hygienist candidates must be proficient in spoken and written English in accordance with 38 U.S.C. 7403(f).

Education.
Applicants must possess an associate degree or higher from an accredited dental hygiene program. The degree must have been obtained from an institution whose accreditation was in place for the year in which the course of study was completed. Approved programs are:

1. Dental hygiene programs accredited by the American Dental Associations Commission on Dental Accreditation (CODA).
2. Education completed outside of the United States must be considered at least equivalent to that gained in CODA accredited United States programs & would enable the candidate to sit for the National Board Dental Hygiene Examination which is administered by the Joint Commission on National Dental Examinations.

Licensure/Certification.

1. Licensure. Applicants must be currently licensed to practice as a dental hygienist with a full current & unrestricted license in a State Territory or Commonwealth of the United States or the District of Columbia.
2. Certification. Persons who administer radiologic procedures meet the credentialing standards in 42 C.F.R. Part 75 Standards for the Accreditation of Educational Programs for & the Credentialing of Radiologic Personnel. To meet this requirement they must have successfully completed an educational program that meets or exceeds the standards described in that regulation and is accredited by an organization recognized by the Department of Education & be certified as radiographers in their field. Accredited dental hygiene programs contain curriculum addressing radiologic procedures meets the requirement for certification as dental radiographers.

Foreign Education. To be creditable education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials

Grade Determinations. In addition to the basic requirements outlined above the following criteria must be met when determining the grade of candidates.

Dental Hygienist GS-09
Experience. At least 1 year of experience at the next lower grade level (GS-8) that demonstrates the clinical competencies described at that level.

Demonstrated Knowledge Skills and Abilities. In addition to meeting the KSAs for the GS-8 level the candidate must demonstrate the following KSAs:

• Knowledge of hygiene procedures to explain the process & indication complications and expected treatment outcomes for each.
• Knowledge of proper usage of dental radiography equipment radiation safety assessment of proper image capture and interpretation of films.
• Knowledge to select appropriate available fluoride products & indications/limitations for safe & proper application.
• Skill in detecting plaque & calculus dental abnormalities/pathologies assessing inflammation & providing safe instrumentation for each procedure.
• Skill in educating patients & caregivers on periodontal disease wellness health maintenance oral hygiene practices parafunctional habits & effects of illness addictions medications & tobacco on the oral cavity.
• Ability to assess the patients medical dental anxiety/phobias medications & comorbidities to administer safe patient care.
• Ability to assess the impact of patients medical & dental condition on maintaining oral health recognize age-related changes in individual patients adapt patient environment & maximize patients physical comfort.