Data Center Area Operations Manager, Data Center Operations
Umatilla, OR - USA
Job Summary
The Data Center Community is looking for an extraordinary individual with proven and tested leadership and management skills as a leader in our data center operations organization in the Eastern Oregon Region as a Data Center Operations (DCO) Cluster Manager.
Data Center Operations Cluster Manager is one of our most senior management roles in the data center this role you will be responsible for leading a large organization managing managers who own data center infrastructure including the operational availability of network and server systems at scale.
The pace scale and growth of Amazons data center environment will challenge you. Our uncompromisingly high standards as we continually seek to innovate on behalf of our customers will push you to new levels of creativity. At this level Amazon is unique in that we seek experienced senior leaders who have evolved to be highly strategic in their approach to managing their business unit yet understand how to lead large teams by example who will not hesitate to roll up their sleeves when tactical needs dictate it.
The ideal candidate for this role will understand Data Center IT infrastructure and Amazon Web Services and understand how the two coexist. If this understanding is contextual you will be served well by your experience.
If you are passionate about Customer Experience think and act globally and want to contribute to the operational excellence of Amazon data centers. This may be the challenge youve been looking for.
NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government effective February 24 2026 logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States).
Key job responsibilities
- Lead and supervise a team of Data Center Managers (3-9 Area and front-line managers) and 100-150 hourly technicians within Regional Data Centers.
- Drive operational performance goals and objectives relating to safety security availability scaling and efficiency.
- Carry out supervisory responsibilities in accordance with the organizations policies and procedures.
- Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
- Obsess over team learning and development both from a technical/functional and soft skills (critical thinking emotional intelligence and adaptability) development perspective including mentoring and training.
- Develop improve and share operational best practices across the globe.
- Hiring managing and developing the operations management team including data center managers and data center operations technicians.
- Planning and executing the Infrastructure Operations component of new AWS data center build-outs new colocation build-outs AWS data center expansions and colocation expansions including the network and server rack infrastructure to facilitate the daily operations.
- Continuous improvement of operational processes procedures methods and tools.
A day in the life
A typical day at AWS is that there is no typical day. The business is constantly changing and as a leader in this space your daily involves helping leading your team to adapt to those changes and add value to the business. You will be expected to role-model positive behaviors on the ground and inside the data halls every day and contribute to a strong and supportive organizational culture. A leader in this space has the daily flexibility to understand what is most important at that moment and adjust accordingly. We work hard have fun and make .
About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- 2 years of management experience
- 4 years of general contractor and vendor management work (request for proposals bidding change orders quality control RFI/submittal tracking) associated with construction and project execution experience
- Bachelors degree in Electrical Engineering Mechanical Engineering or a related field
- Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders transformers generators switchgear UPS systems ATS units PDU units chillers pumps air handling units and CRAC units
- Experience in management
- Experience hiring developing and managing high-performing technical teams
- Experience as a general contractor and in vendor management (request for proposals bidding change orders quality control RFI/submittal tracking) associated with construction and project execution
- Knowledge of building codes and regulations including Life Safety BOCA NFPA NEC and OSHA
- Experience owning the operation of a mission-critical team or product
- Experience with large-scale technical operations or large-scale compute farms
- Experience with process improvement techniques such as Kaizen Lean Manufacturing or Six Sigma
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at OR Umatilla - 145400.00 - 254500.00 USD annually
Required Experience:
Manager
About Company
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