Data and Documentation Technician

Job Description

IFF is a global leader in flavors fragrances food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products.

Health & Biosciences: Channeling our passion for nature and bioscience into sustainable lifeenhancing technologies that power innovative solutions across healthcare food consumer and industrial markets.

The role is based in São Paulo (remote). Be part of a customerfocused detailoriented and collaborative team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where Youll Make a Difference

• Manage customer requests related to technical documentation quality information and product data using centralized document and data management systems

• Serve as firstline support for customer documentation and qualityrelated inquiries escalating complex topics to subject matter experts when needed

• Create maintain and distribute customerfacing documentation including Product Descriptions Certificates of Analysis statements and certifications

• Ensure compliance with applicable quality management systems food safety standards and accreditation frameworks such as International Organization for Standardization (ISO) Food Safety System Certification 22000 (FSSC 22000) Global Food Safety Initiative (GFSI) current Good Manufacturing Practices (cGMP) and Hazard Analysis and Critical Control Points (HACCP)

• Support regulatory export and product registration requirements including Kosher and Halal documentation where applicable

• Support technical commercialization activities including risk assessments and approval processes for raw materials intermediates finished goods packaging and labeling

• Maintain and manage product master data within SAP and participate in workflows for new products and product changes

• Partner with crossfunctional stakeholders across Quality Assurance (QA) Quality Control (QC) Regulatory Operations Product Management Sales and Customer Service to meet customer and business needs

What Makes You the Right Fit

• Bachelors degree in a Natural Science or a related field or equivalent relevant experience.

• 3 years experience in quality assurance regulatory customer quality food ingredients dietary supplements or pharmaceutical environments

• Strong written and verbal communication skills with high attention to detail

• Ability to manage multiple priorities and deliver accurate results in a fastpaced environment

• Experience working with quality and food safety systems such as Good Manufacturing Practices (GMP) HACCP ISO or FSSC 22000

• Proven ability to work independently while collaborating effectively within crossfunctional teams

• Customerfocused mindset with a strong commitment to service excellence

How Would You Stand Out

• Experience working with enterprise systems such as SAP Salesforce SharePoint or similar platforms

• Strong analytical and problemsolving skills with the ability to identify trends and opportunities for process improvement

• Technical aptitude to quickly understand product information processes and documentation requirements

Why Choose Us

• Opportunity to work in a global sciencedriven organization with meaningful impact

• Collaborative and inclusive work environment

• Exposure to crossfunctional teams and global markets

• Learning and development opportunities to support career growth

• Flexible working arrangements where applicable

Work Schedule & Environment

• MondayFriday standard business hours (8:00 a.m. 4:30 p.m. CST)

• Hybrid schedule with two days onsite per week

• Global scope supporting multiple market segments and product lines

We are a global leader in taste scent and nutrition offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity national origin race age sex or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion gender identity & expression sexual orientation or disability.

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