Data Analyst Intern

At Lucid we are reimagining the future of mobility. As a Data Analyst Intern within our Customer Experience team you will help turn customer and operational data into insights that improve the end-to-end Lucid journeyn from first interaction to aftersales support.

This internship is a great opportunity for a student who enjoys working with data is curious about customer behavior and wants to gain hands-on experience in an international fast-moving environment.

What youll do

• Support the maintenance and improvement of dashboards related to Customer Care Voice of the Customer (VoC) and Customer Journey performance
• Help ensure data accuracy and consistency across reporting tools such as Power BI and Tableau
• Assist in monitoring key performance indicators such as NPS CSAT response times and resolution rates
• Support the analysis of customer care performance including ticket volumes SLAs and resolution trends
• Help identify patterns inefficiencies and opportunities for improvement through data analysis
• Prepare recurring reports and dashboards for team reviews and leadership updates
• Assist in combining survey results customer feedback and operational data into clear insights
• Support the analysis of customer feedback to identify common themes pain points and trends
• Contribute to Customer Journey analysis across Sales Delivery and Aftersales
• Work with different teams such as CX Service Retail and Digital to gather data inputs and business context
• Support small improvements in reporting processes including data clean-up and basic automation
• Present findings in a clear structured and easy-to-understand way

What were looking for

• Currently enrolled in a Bachelors program in a field relevant to this internship such as Data Analytics Business Analytics Economics Statistics Business Administration or a similar quantitative or analytical study
• Looking for an internship where you can apply your academic knowledge in a practical business environment
• Strong interest in data analysis customer experience and using insights to improve processes or services
• Good working knowledge of Excel or Google Sheets including formulas and pivot tables
• Comfortable working with data spotting patterns and approaching problems in a structured way
• Detail-oriented and organized with the ability to manage multiple tasks at once
• Eager to learn open to feedback and proactive in asking questions
• Able to communicate clearly in English both written and verbal
• Enjoy working collaboratively with different stakeholders and teams

Nice to have

• Familiarity with data visualization tools such as Power BI or Tableau
• Basic exposure to SQL Python or R
• Interest in customer experience digital journeys service operations or the automotive/EV industry
• Previous academic internship or project experience involving data analysis dashboards reporting or customer insights

What youll gain

• Hands-on experience working with real business and customer data in an international company
• Insight into how data supports decision-making across different parts of the customer journey
• The opportunity to develop your analytical reporting and communication skills in a practical setting
• Exposure to cross-functional collaboration with teams such as Customer Experience Service Retail and Digital
• A chance to learn how customer feedback and operational metrics can be translated into meaningful business improvements
• Mentorship and guidance from experienced professionals in a dynamic and innovative environment

Lucid Motors is committed to maintaining a safe and trustworthy environment. As such a background check may be required during the hiring process. This will be performed in line with European data protection laws and candidates will be informed and asked to provide consent before the check is conducted.

At Lucid we dont just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race color national or ethnic origin age religion disability sexual orientation gender gender identity and expression marital status and any other characteristic protected under applicable local laws and regulations.

Compensation & Benefits: Lucid offers a comprehensive and competitivebenefits packageincluding medical dental and vision insurance; life and disability coverage; paid time off; paid holidays; and a401(k) retirementplan. Eligible employees may alsoparticipatein Lucids equity program and/or a discretionary annual cash incentive program. Incentive and equity awards if applicable aredeterminedbased on individual performance role scope market considerations and overall company resultsin accordance withthe terms of the applicable plans.

Equal Opportunity: At Lucid we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race color national or ethnic origin age religion disability sexual orientation gender gender identity or expression marital status or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need anyaccommodation toparticipatein the application process please contact us at.

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To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.