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Senior Service Technician

Daisy

Job Location:

Costa Mesa, CA - USA

Hourly Salary: USD 35 - 45

Posted: 17 June 2026 (30+ days ago)

Application Deadline: 13 October 2026

Vacancies: 1 Vacancy

Job Summary

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance

About Daisy

Daisy is a national leader in smart space installation and services dedicated to simplifying smart home and office technology. Our mission is to resolve technology challenges effectively enhancing our clients daily lives through innovative and personalized solutions.

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Position Summary

As a Senior Service Technician you will be the primary point of contact for clients ensuring their smart space systems operate seamlessly. Your role encompasses performing maintenance troubleshooting issues providing consultancy and coordinating with internal teams to deliver exceptional service.

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Key Responsibilities

Client Engagement: Establish and maintain strong relationships with clients providing guidance on optimizing repairing and upgrading their technology systems.

Maintenance & Troubleshooting: Conduct assessments testing and maintenance of audio-visual networking control systems and security gear.

Service Coordination: Identify quote and coordinate necessary repairs or upgrades ensuring timely resolution of client issues.

Documentation: Accurately document all service activities updates and client interactions using CRM tools.

Collaboration: Work closely with internal and external teams including sales service departments and trade partners to ensure cohesive service delivery.

Administration: Maintain a book of clients adding more when necessary and meeting with leadership to discuss results issues and improvements.

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Qualifications

High school diploma or equivalent.

35 years of experience in AV/Networking/Technology Integration.

Control4 Certification (preferred).

Valid drivers license clean driving record and reliable transportation.

Ability to lift as much as 50 pounds and work in various physical positions.

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Preferred Attributes

Strong leadership accountability and interpersonal skills.

Client-centric and innovative mindset when approaching client interactions.

Commitment to continuous learning and adaptability to new technologies.

Effective proactive problem-solving abilities.

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Compensation & Benefits

Competitive salary based on experience.

Health insurance (Medical Vision Dental).

401(k) retirement plan.

Paid vacation and sick leave.

Opportunities for professional growth and industry certification.

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Work Environment

Involves traveling to job sites working with tools and interacting with clients.

Daisy maintains a strict smoke alcohol and drug-free policy across all buildings vehicles job sites and whenever representing the brand.

Compensation: $35.00 - $45.00 per hour

Join the Team thats Simplifying Smart Technology

Daisy is the first national brand to help people easily use and enjoy technology fostering a sense of security comfort and happiness in their spaces. As we expand across the country were looking for passionate driven and innovative team members eager to contribute to our mission. While we have various open opportunities were always welcoming new Technicians!

The Daisy Difference for Technicians

We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery expand your role to leadership or even own a Daisy branch one day we providethe training resources and support to help you get there.

^{This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location and not to Daisy Corporate.}

Required Experience:

Senior IC

Apply Now

About Company

Daisy

Daisy offers expert smart home & business automation solutions, including audio/visual systems, lighting, security solutions, shades, and more. Find a branch near you!

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