Customer Support Specialist
Job Location:
Job Location:
Columbus, OH - USA
Monthly Salary:
USD 46000 - 56000
Monthly Salary:
Posted on:
Yesterday
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Suzie Koide Real Estate is seeking a professional and detail-oriented Customer Support Specialist to assist with property management and client communication. This role involves responding to inquiries supporting tenants and clients and ensuring smooth day-to-day communication within the organization. This is a fully remote position with no on-site work required ideal for individuals who are responsive organized and comfortable working in a fast-paced communication-based role. Key Responsibilities: Respond to tenant and client inquiries via email and messaging platforms Assist with maintenance requests and follow-ups Provide updates regarding property-related concerns Coordinate with internal teams to resolve issues Maintain accurate records of customer interactions Support general administrative and communication tasks Requirements: Strong communication and customer service skills Basic computer skills (email CRM online tools) Ability to multitask and stay organized Professional and friendly communication style Ability to work independently in a remote environment Prior customer service experience is a plus but not required Qualifications: High school diploma or equivalent required Associate or bachelors degree preferred but not required 02 years of customer service administrative support or client-facing experience preferred Familiarity with CRM or ticketing systems is an advantage Strong organizational and problem-solving skills Ability to maintain professionalism and confidentiality when handling client information Comfortable learning new systems and following structured workflows
This is a remote position.
