Customer Support Representative

C&L Supply

Job Location:

Lubbock, TX - USA

Monthly Salary: Not Disclosed

Posted on: 3 days ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance

JOB OPPORTUNITY

Customer Support Representative

Lubbock TX

Founded in 1954 C&L Supply Inc. is a family-owned distribution company serving independent appliance and furniture dealers across a ten-state core territory with expanding reach throughout the United States. We pride ourselves on superior customer service consultative sales support and reliable delivery through our private fleet of trucks.

We are accepting applications for a Customer Support Representative for our Lubbock TX distribution center.

POSITION SUMMARY

The Customer Support Representative is responsible for supporting customers and outside sales representatives through account support communication reporting and daily administrative functions. This role plays a key part in delivering excellent customer service while supporting efficient sales and operational processes.

RESPONSIBILITIES & DUTIES:

Answer incoming customer and outside sales calls in a professional and timely manner.
Communicate daily with customers through phone email and other business correspondence.
Accept customer payments and assist with preparing daily deposit reports.
Coordinate with internal departments including credit billing shipping purchasing and outside sales to ensure smooth operations and customer satisfaction.
Assist customers with product information account inquiries and general account support.
Maintain organized customer records and documentation.
Support additional office and customer service functions as needed.

QUALIFICATIONS & REQUIREMENTS:

High school diploma or GED equivalent required.
Customer service or inside sales experience preferred.
Experience handling high call volumes in a fast-paced environment preferred.
Proficiency with Microsoft Office email and Windows-based computer systems.
Strong communication organizational and interpersonal skills.
Ability to multitask and manage priorities effectively.
Strong problem-solving and conflict resolution skills.
Ability to work independently and as part of a team.

SCHEDULE:

Full-time hourly position
Monday through Friday
Occasional evenings and weekends may be required as business needs arise

COMPENSATION & BENEFITS:

Compensation will be discussed during the interview process. After meeting eligibility requirements benefits include:

Medical insurance
Paid time off (PTO)
Dental insurance
Holiday pay
Life insurance
401k plan with company match
Disability insurance
Employee discounts

TO APPLY:

Submit completed applications and resumes through one of the following methods:

Email to
Online at We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

Required Experience:

Unclear Seniority

Benefits:401(k)401(k) matchingDental insuranceEmployee discountsHealth insurancePaid time offVision insuranceJOB OPPORTUNITYCustomer Support RepresentativeLubbock TXFounded in 1954 C&L Supply Inc. is a family-owned distribution company serving independent appliance and furniture dealers across a ten...

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance

JOB OPPORTUNITY

Customer Support Representative

Lubbock TX

We are accepting applications for a Customer Support Representative for our Lubbock TX distribution center.

POSITION SUMMARY

RESPONSIBILITIES & DUTIES:

Answer incoming customer and outside sales calls in a professional and timely manner.
Communicate daily with customers through phone email and other business correspondence.
Accept customer payments and assist with preparing daily deposit reports.
Coordinate with internal departments including credit billing shipping purchasing and outside sales to ensure smooth operations and customer satisfaction.
Assist customers with product information account inquiries and general account support.
Maintain organized customer records and documentation.
Support additional office and customer service functions as needed.

QUALIFICATIONS & REQUIREMENTS:

High school diploma or GED equivalent required.
Customer service or inside sales experience preferred.
Experience handling high call volumes in a fast-paced environment preferred.
Proficiency with Microsoft Office email and Windows-based computer systems.
Strong communication organizational and interpersonal skills.
Ability to multitask and manage priorities effectively.
Strong problem-solving and conflict resolution skills.
Ability to work independently and as part of a team.

SCHEDULE:

Full-time hourly position
Monday through Friday
Occasional evenings and weekends may be required as business needs arise

COMPENSATION & BENEFITS:

Compensation will be discussed during the interview process. After meeting eligibility requirements benefits include:

Medical insurance
Paid time off (PTO)
Dental insurance
Holiday pay
Life insurance
401k plan with company match
Disability insurance
Employee discounts

TO APPLY:

Submit completed applications and resumes through one of the following methods:

Email to
Online at We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

Required Experience:

Unclear Seniority

Apply Now

About Company

C&L Supply

Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Free uniforms Health insurance Paid time off Vision insurance C&L Supply, Inc. Warehouse Manager LOCATION: Harahan, LA COMPANY: Started in 1954, C&L Supply, Inc. is a family-owned distribution company that serves in ... View more

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