Customer Support Representative

Avacend

Job Location:

Irving, TX - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Handle inbound customer and patient calls
Coordinate prescription shipments and refills
Maintain patient records and documentation
Provide support to healthcare providers and internal teams
Process orders and ensure timely delivery coordination
Follow HIPAA and compliance regulations

Required Experience:

Customer service experience
Call center experience
Microsoft Office proficiency
Healthcare or pharmacy experience is preferred

Handle inbound customer and patient calls Coordinate prescription shipments and refills Maintain patient records and documentation Provide support to healthcare providers and internal teams Process orders and ensure timely delivery coordination Follow HIPAA and compliance regulations Required Expe...