Customer Support Representative

Avacend

Job Location:

Cary, MS - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Handle inbound and outbound calls related to pharmacy services
Assist patients with prescription status refill scheduling and billing inquiries
Provide excellent customer service with empathy and professionalism
Update records and manage customer information accurately

Basic Qualifications:

At least 1 year of recent call center experience
Strong communication and customer service skills
Comfortable working with computer systems and Microsoft applications
Pharmacy or healthcare experience is a plus

Handle inbound and outbound calls related to pharmacy services Assist patients with prescription status refill scheduling and billing inquiries Provide excellent customer service with empathy and professionalism Update records and manage customer information accurately Basic Qualifications: A...