Customer Service Representative

Sparrow Company


Job Location:

Chino, CA - USA

Monthly Salary: Not Disclosed
Posted on: 20 days ago
Vacancies: 1 Vacancy

Job Summary

Job Summary

The Customer Service Representative must have extensive knowledge of the service area.

Job Responsibilities

Intake orders via centralized call center

Process credit card charges

Answer heavy phone volume

Negotiate delivery times with customers

Coordinate with quality control and office personnel to ensure service and delivery of products

Perform other duties as assigned

Qualifications

High School Diploma or equivalent

3 years of experience in a customer facing role

Knowledge Skills and Abilities

Interest in pursuing a sales career

Ability to manage smartphones and digital tools

Experience with downloading and setting apps on IOS and Android

MS Office intermediate to high level required

Bilingual (Spanish Preferred)


Required Experience:

Unclear Seniority

Job SummaryThe Customer Service Representative must have extensive knowledge of the service area.Job ResponsibilitiesIntake orders via centralized call centerProcess credit card chargesAnswer heavy phone volumeNegotiate delivery times with customersCoordinate with quality control and office personne...