Colossal Contracting LLC is looking for a Customer Service & Procurement Analyst to work out of our Annapolis MD HQ. An ideal candidate will be a self-starter looking to take their first steps towards a long-term career. This individual will interact with customers on a consistent basis while functioning in a support role for multiple departments within the company including Project Management Sales Federal Programs and ARAP.
Essential Duties & Responsibilities
Proactively reach out to clients to perform quality assurance checks.
Work with sales and PMO with tracking of shipments/deliveries.
Assist ARAP with invoicing when needed.
Assist PMO with managing proper documentation.
Work with sales and PMO to complete Sales to PMO checklist.
Create schedules for projects.
Assist in RMAs process as needed.
Assist PMO in maintaining POP dates and helping projects stay on schedule.
Obtain technical certifications as needed.
Fulfill office and operational duties as needed.
Requirements
1-2 year of experience in a customer facing role.
Associates or bachelors degree in a business or technical disciple is preferred.
Ability to creatively solve challenging problems
Must be able to manage multiple tasks simultaneously prioritize workload effectively and thrive in a dynamic and complex environment.
Passion for customer service.
Extremely organized and detail oriented.
Strong communicator that can work without direct supervision or detailed direction.
Travel
Travel is not required for this position.
Position Type/Expected Hours of Work
This is a full-time position and will require reporting to our Annapolis HQ. Hours are Monday through Friday 8:30am-5:30pm.
Job Type:
Full-time employee of Colossal Contracting with opportunities for advancement.
Benefits Offered
Competitive base pay ranging from $19-22 an hour.
PTO
100% Employer paid Health Vision Dental insurance for Employee
401k
Colossal Contracting LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB) who takes pride in supporting our CUSTOMERS and COUNTRY. For the last 16 Years our mission is to provide our customers with ground breaking solutions and support in all aspects of our services. Colossal is a company built on military core values and committed to the success of our customers and employees. If you are looking for an exciting opportunity to be part of something greater than yourself then submit your resume for your chance to be part of the team/family.
Check Us Out :
Qualified candidates please send resumes to
Salary Description
$19.00 to $22.00 per hour.
Required Experience:
IC
Colossal Contracting LLC is looking for a Customer Service & Procurement Analyst to work out of our Annapolis MD HQ. An ideal candidate will be a self-starter looking to take their first steps towards a long-term career. This individual will interact with customers on a consistent basis while functi...
Colossal Contracting LLC is looking for a Customer Service & Procurement Analyst to work out of our Annapolis MD HQ. An ideal candidate will be a self-starter looking to take their first steps towards a long-term career. This individual will interact with customers on a consistent basis while functioning in a support role for multiple departments within the company including Project Management Sales Federal Programs and ARAP.
Essential Duties & Responsibilities
Proactively reach out to clients to perform quality assurance checks.
Work with sales and PMO with tracking of shipments/deliveries.
Assist ARAP with invoicing when needed.
Assist PMO with managing proper documentation.
Work with sales and PMO to complete Sales to PMO checklist.
Create schedules for projects.
Assist in RMAs process as needed.
Assist PMO in maintaining POP dates and helping projects stay on schedule.
Obtain technical certifications as needed.
Fulfill office and operational duties as needed.
Requirements
1-2 year of experience in a customer facing role.
Associates or bachelors degree in a business or technical disciple is preferred.
Ability to creatively solve challenging problems
Must be able to manage multiple tasks simultaneously prioritize workload effectively and thrive in a dynamic and complex environment.
Passion for customer service.
Extremely organized and detail oriented.
Strong communicator that can work without direct supervision or detailed direction.
Travel
Travel is not required for this position.
Position Type/Expected Hours of Work
This is a full-time position and will require reporting to our Annapolis HQ. Hours are Monday through Friday 8:30am-5:30pm.
Job Type:
Full-time employee of Colossal Contracting with opportunities for advancement.
Benefits Offered
Competitive base pay ranging from $19-22 an hour.
PTO
100% Employer paid Health Vision Dental insurance for Employee
401k
Colossal Contracting LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB) who takes pride in supporting our CUSTOMERS and COUNTRY. For the last 16 Years our mission is to provide our customers with ground breaking solutions and support in all aspects of our services. Colossal is a company built on military core values and committed to the success of our customers and employees. If you are looking for an exciting opportunity to be part of something greater than yourself then submit your resume for your chance to be part of the team/family.
Colossal Contracting is a CVE Certified Service Disabled Veteran Owned Small Business providing ground breaking and compliant IT Solutions and Professional Services for both Government and Commercial Clients. For almost a decade our team has crafted comprehensive turn-key mission crit
... View more