Customer Service LiaisonFront Desk Receptionist

Its fun to work in a company where people truly BELIEVE in what theyre doing!

Were committed to bringing passion and customer focus to the business.

Salary: $23 an hour

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Manage a high volume of incoming phone calls.
Identify and access field staffs needs to achieve satisfaction.
Build sustainable relationships and trust with field staff through open and interactive communication.
Provide accurate valid and complete information by using the right methods/tools.
Handle initial employee complaints provide appropriate solutions and alternatives within the time limits; follow up with coordination to ensure resolution.
Follow communication procedures guidelines and policies in conjunction with coordination team.

QUALIFICATIONS/EDUCATION:

Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters.
Excellent communication and presentation skills
Ability to multi-task prioritize and manage time effectively.

REQUIREMENTS:

Ability to handle multiple tasks.
Ability to problem solve.
Computer literate in fiscal management and other database programs.
Demonstrate trustworthiness and discrete disposition in carrying out regulatory tasks.
Excellent written and oral communication skills.
Possess excellent interpersonal skills and ability to work well with others.

WORK ENVIRONMENT:

Ergonomic workspace
Ambient interiors
Organized office plan
Hygienic environment
Employee satisfaction
Staff loyalty
Employee empowerment
Career growth
Always Compassionate Health is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Always Compassionate Health are based on business needs job requirements and individual qualifications without regard to race color religion or belief creed national social or ethnic origin political viewpoint sex (including pregnancy) age physical mental or sensory disability HIV Status sexual orientation gender identity and/or expression marital civil union or domestic partnership status past or present military service family medical history or genetic information family or parental status protected veteran status citizenship status when otherwise legally able to work or any other status protected by the laws or regulations in the locations where we operate.

CORPWKD

If you like wild growth and working with happy enthusiastic over-achievers youll enjoy your career with us!