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Customer Service Assistant 2 [Video Redaction] ()

State Of Ohio


Job Location:

Columbus, OH - USA

Hourly Salary: USD 23 - 23
Posted: 29 October 2026 (5 hours ago)
Application Deadline: 26 January 2027
Vacancies: 1 Vacancy

Job Summary

All job postings will expire at 11:59 PM Eastern Time on the application deadline.

Customer Service Assistant 2 Video Redaction ()

Organization: Public Safety

Agency Contact Name andInformation:
Kate Veeley

Work Location:

1970 West Broad Street
Columbus Ohio 43223-1102
United States

Compensation:
$23.65 per hour

Schedule:
Permanent - Full Time

Work Hours:
7:00am to 3:30pm

Classified Indicator:
Classified

Union:
OCSEA

Primary Job Skill:
Customer Service

Position Number:


Requisition ID:
req1300

Who We Are

Ohio State Highway Patrol

Is an internationally accredited agency whose mission is to protect life and property promote traffic safety and provide professional public safety services with respect compassion and unbiased professionalism



What Youll Do

Ohio Department of Public Safety - Ohio State Highway Patrol
Report In Location -
1970 W Broad Street Columbus OH 43223
Work Hours -
7:00am to 3:30pm



***THIS POSITION REPORTS INTO THE OFFICE 5 DAYS A WEEK***


Perks of Working for the Ohio Department of Public Safety
* Multiple pay increases over the first years of service!
* Free Parking!
* Free Gym Access & Walking Path!
* Daycare On-site!
* Cafeteria On-site!


What Youll Do as a Customer Service Assistant 2
  • Research &/or search for video files.
  • Utilize specialized software &/or computer equipment to redact personal &/or other confidential information within audio &/or video recordings.
  • Work directly with Ohio Department of Public Safety (ODPS) Legal Office on questions related to redactions.
  • Categorize organize & classify files that are received processed & released.
  • Track manage & update database &/or tracking sheets.
  • Provide updates on progress &/or completion of projects to Central Records staff.

Click here to see full position description


Additional Information

Background Check Information

  • A BCI and FBI fingerprint check a background check including a polygraph examination may be required on all selected applicants.
  • A comparative analysis and/or drug-test may be a requirement of the hiring process.

To request a disability accommodationplease email as soon as possible or at least 48 hoursprior to the above referenced testing or interview date so any necessaryarrangements may be made in a timely manner.


Why Work for the State of Ohio:

At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits visit our Total Rewards website! Our benefits package includes:

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.


Qualifications:
9 mos. trg. or 9 mos. office practices & procedures
AND 9 mos. trg. or 9 mos. public relations or customer service that included techniques for handling difficult people
AND 9 mos. trg. or 9 mos. typing keyboarding data entry or word processing
AND 9 mos. trg. or 9 mos. operation of personal computer.


-Or equivalent of Minimum Qualifications for Employment noted above.

Job Skills: Customer Service

ADA Statement:
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace:
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39) and as outlined in the posting.

Required Experience:

Junior IC


About Company

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Ohio.gov is the official website for the State of Ohio. Find the government information and services you need to live, work, travel, and do business in the state.

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