Customer Service Assistant 2 [Video Redaction] ()
Columbus, OH - USA
Job Summary
Customer Service Assistant 2 Video Redaction ()
Agency Contact Name andInformation: Kate Veeley
Work Location:
1970 West Broad Street
Columbus Ohio 43223-1102
United States
Compensation: $23.65 per hour
Schedule: Permanent - Full Time
Work Hours: 7:00am to 3:30pm
Classified Indicator: Classified
Union: OCSEA
Primary Job Skill: Customer Service
Position Number:
Requisition ID: req1300
Is an internationally accredited agency whose mission is to protect life and property promote traffic safety and provide professional public safety services with respect compassion and unbiased professionalism
Report In Location - 1970 W Broad Street Columbus OH 43223
Work Hours - 7:00am to 3:30pm
***THIS POSITION REPORTS INTO THE OFFICE 5 DAYS A WEEK***
Perks of Working for the Ohio Department of Public Safety
* Multiple pay increases over the first years of service!
* Free Parking!
* Free Gym Access & Walking Path!
* Daycare On-site!
* Cafeteria On-site!
What Youll Do as a Customer Service Assistant 2
- Research &/or search for video files.
- Utilize specialized software &/or computer equipment to redact personal &/or other confidential information within audio &/or video recordings.
- Work directly with Ohio Department of Public Safety (ODPS) Legal Office on questions related to redactions.
- Categorize organize & classify files that are received processed & released.
- Track manage & update database &/or tracking sheets.
- Provide updates on progress &/or completion of projects to Central Records staff.
Click here to see full position description
Background Check Information
- A BCI and FBI fingerprint check a background check including a polygraph examination may be required on all selected applicants.
- A comparative analysis and/or drug-test may be a requirement of the hiring process.
To request a disability accommodationplease email as soon as possible or at least 48 hoursprior to the above referenced testing or interview date so any necessaryarrangements may be made in a timely manner.
At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits visit our Total Rewards website! Our benefits package includes:
- Medical Coverage
- Free Dental Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off including vacation personal sick leave and 11 paid holidays per year
- Childbirth Adoption and Foster Care leave
- Education and Development Opportunities (Employee Development Funds Public Service Loan Forgiveness and more)
- Public Retirement Systems (such as OPERS STRS SERS and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
-Or equivalent of Minimum Qualifications for Employment noted above.
Job Skills: Customer Service
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Required Experience:
Junior IC
About Company
Ohio.gov is the official website for the State of Ohio. Find the government information and services you need to live, work, travel, and do business in the state.