Customer Marketing Manager

Datadog is looking for a driven entrepreneurial Customer Marketing Manager to join our Corporate Marketing team a group of talented professionals responsible for sourcing creating and amplifying stories of customers who are achieving meaningful technology and business outcomes with Datadog. This role is designed for marketers who thrive in dynamic environments are passionate about building genuine customer relationships and know how to turn great stories into compelling data-driven programs.

At Datadog we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What Youll Do:

• Source and track opportunities to promote customer wins by working with cross-functional partners across product marketing partner marketing sales customer success marketing operations demand generation and more
• Track and report on program performance including participation rates customer reception content output and influenced pipeline and closed deals
• Build a portfolio of customer advocates through online and in-person engagements to source strong stories and promotional opportunities
• Interview customers and product leaders in-person and on camera to produce customer marketing assets like case studies video testimonials promotional quotes and slides
• Design deliver and continuously optimize programs and incentive strategies that attract customers to participate in advocacy activities
• Lead programs that drive high-quality customer reviews to peer review sites such as Gartner Peer Insights G2 and TrustRadius
• Influence how the broader team operates by modeling best practices championing process improvements and driving adoption of AI tools and cross-team efficiencies

Who You Are:

• You have 4 years of experience in customer marketing and/or advocacy for a B2B technology company
• Exceptional communication (verbal and written) and interpersonal skills capable of building strong relationships with customers and internal teams
• Proficient in CRM and business analytics tools like Salesforce Metabase and Tableau
• Excellent organizational skills and the ability to manage multiple projects simultaneously
• You have a Bachelors degree in Marketing Business Communications or a related field

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. Thats okay. If youre passionate about technology and want to grow your skills we encourage you to apply.

Benefits and Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid