Customer Appointment Specialist (Sales Support)

Mazda of Bloomington Full-Time Hourly Performance Bonuses

Build Relationships. Schedule Appointments. Earn More.

Mazda of Bloomington is looking for a motivated and customer-focused Customer Appointment Specialist to join our this role youll connect with customers who have already expressed interest in purchasing a vehicle answer their questions and schedule appointments with our sales team.

If you enjoy talking with people staying organized and working in a fast-paced environment where your effort directly impacts your earnings wed love to meet you.

Why Youll Love This Opportunity

• Competitive hourly pay plus performance bonuses
• Additional earnings for appointments that show and vehicles that sell
• Paid training and ongoing support
• Opportunities for career advancement within the Sam Leman Automotive Group
• Friendly team-oriented work environment
• Full-time position with long-term growth potential

What Youll Do

• Respond to customer inquiries by phone text email and online chat
• Answer questions and provide helpful information about our vehicles and dealership
• Schedule appointments for customers to visit the showroom
• Follow up with interested customers and encourage them to come in
• Maintain accurate customer records and communication notes
• Work closely with the sales team to ensure an outstanding customer experience

Performance-Based Earning Potential

In addition to your hourly wage youll have the opportunity to earn bonuses when:

• Customers arrive for their scheduled appointments
• Customers purchase a vehicle after their appointment

Your communication skills organization and follow-up efforts have a direct impact on your income.

What Were Looking For

• Friendly confident and professional communication skills
• Comfortable speaking with customers by phone text and email
• Strong organizational and multitasking abilities
• Self-motivated with a desire to achieve goals
• Reliable and detail-oriented
• Customer service or sales experience is preferred but not required

Join the Mazda of Bloomington Team

At Mazda of Bloomington were committed to delivering an exceptional customer experience while providing our employees with the training support and opportunities they need to succeed. Whether youre looking to start your career or take the next step this is a great opportunity to join a growing and respected dealership.

If youre passionate about helping people and want a position where your effort is recognized and rewarded apply today.

Mazda of Bloomington is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and consider all qualified applicants without regard to race color religion sex sexual orientation gender identity national origin age disability veteran status or any other protected status under applicable law.