Critical Facility Manager
Job Location:
Cheyenne, WY - USA
Salary:
Posted on:
Vacancies:
Job Summary
Salute is a leading provider of cutting-edge Data Center Infrastructure Services dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions unparalleled reliability and outstanding customer service. As we continue to grow we are seeking a dynamic and experienced Critical Facility Manager to join our team and drive our relationships with hyperscale clients to new heights.
The Critical Facility Manager is responsible for ensuring that all electrical mechanical and fire/life safety equipment within the data center operate at peak efficiency. This involves both planned preventative maintenance of equipment daily corrective work and emergency response to emergent issues.
The Critical Facility Manager serves as an expert technical resource reporting to the Regional Director and interacting with onsite Critical Facility Engineers (CFEs) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center.
Work Schedule: Monday - Friday Normal Business Hours
On-Site Position in Cheyenne WY
Salute Benefits That Put You First
We know life doesnt stop when work begins thats why we offer perks designed to support your well-being your family and your future:
- Time to Recharge:Enjoy 8 company-paid holidays 2 floating holidays andPTO so you can rest celebrate and take care of what matters most.
- Comprehensive Benefits Package:Including Medical Dental and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
- Peace of Mind: The Employee Assistance Program is available to all employees even if you do not participate in the benefits package.
- Your financial future matters:Enjoy our employer-supported 401(K) with immediate 100% vesting plus a 3% employer match and a 50% match on the next 2%.
- Wellness Support:Access to HSA mental health resourcesand gym discountsbecause your health matters.
- Extra Protection & Perks:Through discounted group programs such as legal services home & auto insurance pet insurance and ID theft protection for lifes unexpected moments.
To perform this job successfully an individual must be able to perform each of the essential duties and responsibilities listed below with or without reasonable accommodation. The requirements listed below are representative but not all-inclusive of the knowledge skill and/or ability required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Commands acritical Infrastructure Subject Matter Expert (SME) presence. Regularly displays command and control of the critical facility operations.
- Fully embrace Salutes Critical Facility Program Methodology (The ) and the self-performance philosophy.
- Continually demonstrates leadership leading Data Center Engineers Data Center Technicians and suppliers in achieving a Culture of Excellence.
- Continually leads by example and actively participates in on-going professional development and promotes the same level of engagement among the Data Center Operations Team.
- Provides direct on-site coordination supervision andproject management support for critical facility operations of a data center environment.
- Accepts direct accountability for the management and operations preventative maintenance implementation and and cycle management of critical assets associated with a data center environment.
- Implements Salute Data Center Operations and secures 100%site adoption by all Data Center Technicians and suppliers.
- Tracks Critical Facility metrics and KPIs and delivers to Site Director. Anomalies or discrepancies are reported to the Site Director immediately upon determination.
- Manages preventative maintenance schedules corrective maintenance actions and break-fix incident response for all critical facility related systems.
- Identifies critical spare parts inventory needs and track son-hand supply and usage deployment using the CMMS Platform.
- Participates in regular updates and an annual refresh of Playbook standard processes and best practices.
- Coordinates suppliers when required and ensures compliance with the Salute Data Center Operations Playbook to ensure proper alignment with Salute approved process and industry best-practices when providing preventative corrective or emergency maintenance services at a clients critical facility.
- Accountable for operating and protecting the clients/tenant critical load delivering 100%uptime while also delivering 100%client satisfaction.
- Responsible for creating Method of Procedures (s) Standard Operating Procedures (s) and Emergency Operating Procedures (s)and maintaining those in their most current state in the Critical Works(CMMS) Platform.
- Creates publishes maintains Critical Facility Work Rules and refreshes annually; while ensuring that Data Center Engineers Technicians and Suppliers fully comply with the Critical Facility Work Rules.
- Directly accountable for ensuring safety compliance of all processes systems preventative measures and adherence by site personnel and suppliers to Salute EnvironmentalHealth and Safety Policies.
- Develops and implements an equipment Life Cycle Replacement Strategy using the CMMS Platform.
- Takes responsibility for(on-site) vendor management and performance standards. Takes Responsibility for ensuring vendors adhere to The Playbook Critical Facility Work Rules and all EH&S Policies associated with the site.
Additional responsibilities will include but are not limited to:
- Manage multiple complex projects simultaneously
- Estimate cost of client installations
- Analyze and interpret complex project documents such as AutoCAD and Visio
- Analyze and propose solutions with limited information
- Interpret instructions furnished in written oral diagram or schedule form
- Advanced analytical and quantitative skills
- Excellent verbal and written communications skills to effectively respond to sensitive and complex issues
- The ability to create effective presentations and communicate with both internal and external customers
- A demonstrated commitment to customer service for both coworkers and customers
- Experience developing operating and maintenance standards and project tracking/management documents
- Knowledge of applicable laws and ordinances in performing data communications and MEP projects
- The skill to provide oversight to team members for guidance and coaching
- Experience working well under pressure with a proactive approach
- Excellent attention to detail strong organizational skills and a willingness to accept new ideas and procedures
- Experience using Microsoft office tools like Excel PowerPoint and Word to create presentations and reports
- Enhance existing skill sets
- Direct operations technical and engineering personnel to ensure established processes and procedures are followed
- Perform or oversee and manage the periodic audits of maintenance MOPs equipment SOPs and Emergency Operator Procedures (EOPs) to ensure quality accuracy and conformance with company standards and industry best practice
- Perform periodic audits of site Change Management activity to ensure accuracy of information and quality of supporting documentation
- Collect and report operating metrics for sites to track and monitor site performance and efficiency
- Coordinate major activities among sites and track major outstanding issues to resolution
- Provide input for and drive the development of client improvement solutions to include accurate descriptions savings potential and cost estimates
- Develop operating standards processes and procedures rules and regulations
- Review drawings and perform site surveys to identify mechanical electrical and control systems and facility operational characteristics
- Manage relationships with customer property management and internal teams and external stakeholders where applicable and required.
MINIMUM QUALIFICATIONS
- A minimum of 5 years of directly related experience in the operation installation and maintenance of data center critical equipment building systems with in-depth technical understanding and knowledge of all HVAC electrical plumbing fire/life safety and control systems
- High school diploma or general education degree (GED) and two years experience in electrical systems refrigeration and/or HVAC. Or equivalent combination of education and experience.
- Knowledge of the electrical and mechanical systems used in a data center environment including: Feeders Transformers Generators Switchgear UPS systems ATS/STS units PDU/PMM units Chillers Air handling units and CRAC units.
- Good observation skills and problem-solving ability.
PHYSICAL REQUIREMENTS
- Ability to lift and carry heavy equipment up to 40lbs.
- Ability to climb ladders and multiple flights of stairs to access elevated equipment
- Ability to stand for long periods of time in various work environments
- Ability to bend stoop kneel and reach for equipment related tasks
- Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
- Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
- Good hand-eye coordination and dexterity for working with small components and connectors
- Clear vision with or without correction to perform tasks requiring attention to detail and precision while wearing safety glasses
- Ability to differentiate between color-coded warning signs labels and cables
- Ability to work in environments with a wide variety temperature inside a facility
- Ability to work outdoors in various weather conditions including extreme temperatures rain or snow
- Capability to work in environments with elevated noise levels while wearing hearing protection
- Possession of a valid drivers license for work-related travel as required
If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships we want to hear from you. Join us in revolutionizing the data center industry and apply today!
Salute is an equal opportunity employer committed to celebrating diversity creating an inclusive environment for all employees and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process perform essential job functions or receive other benefits and privileges of employment please contact our Human Resources department at for more information.
(For specific Recruitment related questions please contact our Talent Acquisition department at.)
Compensation & Benefits Disclosure
The base salary range for this role reflects a goodfaith estimate of what we reasonably expect to pay upon hire based on factors such as skills experience education and market/location. Our comprehensive benefits include health dental and vision insurance Health Savings Account (HSA) gym discount mental health Discounted Group Life & AD&D Discounted Group Short & Long-term Disability 401(k) retirement matching PTO/paid holidays and parental leave. Final compensation will be determined by jobrelated factors consistent with applicable law.
Monday - Friday 8:00am-5:00pm
Required Experience:
Manager
