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Correctional Case Manager


Job Location:

Johnston, IL - USA

Monthly Salary: $ 37377 - 65408
Posted: 21 August 2026 (22 days ago)
Application Deadline: 18 November 2026
Vacancies: 1 Vacancy

Job Summary

Agency

Adult Correction

Division

COO - OPS - Institutions Operations

Job Classification Title

Correctional Case Manager (S)

Position Number

Grade

NC07

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14000 employees. It is responsible for safeguarding and preserving lives and property through prevention protection and preparation as well as the care custody and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody healthcare and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration Health Services Rehabilitation & Reentry Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

This position will be assigned to Johnston Correctional Institution; position will be assigned to a housing unit in the custody area. This position will carry a case load of inmates which involves supportive counseling answering and following up on inmate questions and problems and making recommendations to the classification committee.

Knowledge Skills and Abilities/Management Preferences

This position will also assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of inmates such as inmate work assignments work release education or recreation; as well as transition planning and coordinating. Effective verbal/written communication with other staff inmates and the general public. Be capable of defending oneself against attach by violent persons. Work under stressful conditions caused by direct contact with visual/audio surveillance of assigned work area. Accurately operate office machines/prepare written reports/forms which accurately reflect information reviewed from various sources. Demonstrate/instruct inmates in the proper safe use of tools equipment/supplies. Review analyze/evaluate various documents and behavioral data gathered from interview/documentation/ personal observation. Perform crisis intervention/routine counseling to include suicide prevention. Account for supplies/equipment. Implement/manage correctional programs. This position will be required to work some evenings weekends & holidays.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $37377 - $65408

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge Skills and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

  • Documented knowledge of case management practices or supportive counseling techniques and/or interviewing techniques for intake assessments.

Please be sure to provide a working telephone number and/or e-mail address with your application for any interview requests you may receive.

This job posting will close at 11:59 pm the night before the end date listed above.

State Benefits Information:

The State of North Carolina offers a comprehensive benefits package including:

  • Health Insuranceoptions
  • RetirementPlans
  • NC FlexSupplementalBenefits
  • PaidVacationSickandCommunityServiceLeave
  • Paid ParentalLeave

Visit the State Benefits website for additional information.

Necessary Special Qualifications:

MUST be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

To be considered for a Correctional Case Manager position ALL applicants must:

  • Meet Criminal Justice Standards requirements(12 NCAC 09G.0302)
  • Pass a criminal backgroundcheck
  • Produce a negative drug screeningresult
  • Successfullycompletemedicaland psychologicalevaluations
  • Possessavaliddriverslicense

About The Division of Institutions:

The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum medium close) and house individuals serving sentences for felony convictions. The division provides safety security and rehabilitative services through trained custody staff program facilitators and administrative personnel.

Supplemental Contact Information:

NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.

Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:

  • Complete education history (including high school)
  • Full work experience details
  • Certificates and licenses if applicable
  • Education must be from appropriately accredited institutions.
  • Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
  • Applicantsmaybe subject to a criminal background check and drug screen.

If multiple applications are submitted only the most recent application received before the closing date will be considered.

Education Equivalency Verification

The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.


Required Experience:

Manager