Corporate Concierge

About Stratton Amenities: As a leading provider of premium concierge services Stratton Amenities is committed to delivering an unparalleled experience for our associates tenants and clients in bustling office building environments.

Job Overview: We are actively seeking a Corporate Concierge Superstar to join our team. The ideal candidate will have a strong background in hospitality and corporate services with a flair for managing various events and activities. This role requires adaptability to a somewhat flexible schedule depending on property events and needs.

The Ideal Candidate:

Has extensive experience in the corporate hospitality industry.


Demonstrates a proven track record in Guest and Tenant Service Excellence.


Is comfortable and thrives in fast-paced high-stakes environments.


Possesses a deep understanding of premium customer service standards.


Exhibits the ability to anticipate the needs of tenants and guests.

Key Skills and Knowledge:

Excellent written and oral communication skills.


Professional polite conduct with superior interpersonal skills.


A proactive attitude with creative problem-solving abilities.


Passionate about delivering exceptional customer service.


Highly organized detail-oriented and a quick learner.


Ability to prioritize and meet deadlines under pressure.


Flexibility to work weekends and adjust schedule for event management.

Primary Responsibilities:

Greet and direct tenants and visitors with a friendly and positive attitude.


Coordinate place and manage catering orders and oversee various event-related activities.


Exceed tenants and guests expectations by providing anticipatory service.


Build and maintain strong relationships with tenants vendors and contractors.


Maintain confidentiality of tenant information.


Uphold professional telephone etiquette and message delivery.


Log guest packages ensure timely delivery and conduct package inventory audits.


Monitor lobby and surveillance cameras for tenant safety and security.


Manage access control ensuring only authorized entry.


Address any unsafe or inappropriate behaviors.


Perform all other duties as assigned including event management tasks.

Commitment to Diversity: Stratton Amenities is an equal opportunity employer. We firmly believe in the importance of diversity and inclusion in fostering connections within our culture of service.