Corporate and Community Partnerships Manager

Community Partnerships Manager

On Site position

JOB ANNOUNCEMENT

Sacred Heart Community Service (SHCS) located in San José CA is seeking an experienced fund development and community engagement professional to build and grow SHCSs community partnerships and lead the organizations Volunteer Office.

The ideal candidate is highly organized has a demonstrated record of building productive external relationships and generating financial volunteer or other forms of support through those relationships communicates strategically and works flexibly collaboratively and creatively. The ideal candidate is also committed to our vision of a community united to ensure every child and adult is free from poverty to an approach of driving policy change through transformational leadership development and to teaching and living an anti-racism and anti-oppression worldview.

For more than 60 years SHCS has been one of the leading institutions addressing poverty in Santa Clara County through a strategy that combines impactful programs that address the consequences of poverty with building power with people to push for systemic change.

POSITION SUMMARY:

The Community Partnerships Manager (CPM) builds and manages relationships with schools universities faith communities civic organizations and other community partners. The CPM develops those relationships into philanthropic giving volunteer engagement in-kind support and deeper involvement in SHCSs mission and advocacy work. The CPM also leads the development of youth and young professional committees and oversees the Volunteer Office which delivers volunteer experiences for individuals and partner groups across SHCS.

The CPM serves as the primary relationship manager for assigned education faith civic and community partners while SHCSs Community and Corporate Partnerships Managers manage assigned corporate relationships. The CPM works closely with the Fund Development team and the Community and Corporate Partnerships Managers to coordinate cultivation solicitation stewardship volunteer engagement and partner recognition. When partner organizations engage through the Volunteer Office the CPM is responsible for the volunteer experience and coordinates closely with the staff member responsible for the overall partner relationship.

RESPONSIBILITIES AND DUTIES:

The percentages below represent estimated ranges of time devoted to each area of responsibility. Actual allocation will vary throughout the year based on partnership activities volunteer needs events and organizational priorities.

Community Partnerships and Outreach (6575%)

Cultivates solicits and stewards an assigned portfolio of existing and prospective community partners to achieve annual philanthropic revenue and engagement goals established in coordination with Community Development and Fund Development leadership.

Coordinates with the Fund Development team on solicitation strategy gift processing and acknowledgment donor credit and stewardship so that each partner experiences one coordinated SHCS relationship.

Coordinates community partner giving drives and partner recognition and stewardship activities to strengthen relationships and increase philanthropic support.

Maintains accurate partner records contact reports and pipeline information in Salesforce and regularly reports on progress toward philanthropic revenue engagement and partnership goals.

Organizes community outreach through presentations service fairs networking events open houses and other opportunities. Represents SHCS directly and recruits prepares and coordinates volunteer ambassadors to represent the organization cultivate prospective partners in coordination with the assigned relationship manager and generate philanthropic volunteer and broader community engagement.

Leads the development of youth and young professional committees that cultivate emerging leaders and engage members in giving their time talent and philanthropic support in furtherance of SHCSs mission.

Conducts 1:1s with volunteers and committee members to deepen their understanding of the systemic causes of poverty develop their leadership and connect them to opportunities for philanthropic support volunteer engagement organization-wide events and policy campaigns led by SHCS leaders Organizing/Policy staff or other designated campaign leadership (together SHCS-designated campaign leadership).

Facilitates conversations about poverty SHCSs mission and opportunities for deeper engagement including philanthropic support volunteer involvement leadership participation and connection to policy campaigns led by SHCS-designated campaign leadership.

Tracks evaluates and reports on community partnership results including philanthropic support volunteer engagement partner participation and progress toward goals established in SHCS Strategic and Operating Plans.

Volunteer Office (1525%)

Oversees the operations of the Volunteer Office including volunteer recruitment placement with SHCS programs scheduling orientation recognition follow-up and the development of volunteer leadership and ambassador opportunities.

Supervises Volunteer Coordinator(s) interns and designated volunteer leaders including recruitment onboarding training coaching evaluation and professional development.

Ensures high-quality volunteer experiences for individual volunteers and partner groups including groups referred by Community and Corporate Partnerships Managers and shares participation outcomes and follow-up information with the staff member responsible for the partner relationship.

Administers SHCS volunteer procedures including screening waivers safety practices and requirements for volunteers working with or alongside minors consistent with organizational policies and applicable requirements.

Ensures accurate tracking and reporting of volunteer hours participation and engagement data to support grant reporting organizational goals partner stewardship and evaluation of the Volunteer Office.

Develops implements and tracks Volunteer Office priorities goals and performance measures in alignment with department and organization-wide strategies and informed by volunteer participant and member feedback.

Organizational Leadership (1015%)

Supports organization-wide programs events trainings and outreach efforts such as the Holiday Program Pack-a-Back and Solidarity Summit by coordinating community partner participation and volunteer recruitment staffing and engagement.

Participates in the Manager Round Table and Emergency Response Team and serves as an on-site manager as assigned.

Supports SHCS policy campaigns by engaging and directing interested volunteers community partners and stakeholders toward advocacy opportunities developed and led by SHCS-designated campaign leadership.

Performs other duties as assigned.

REQUIRED QUALIFICATIONS AND EXPERIENCE:

Strong commitment to SHCSs vision of uniting the community to ensure every child and adult is free from poverty.

Strong commitment to community engagement leadership development and anti-oppression principles.

Demonstrated ability to work effectively and respectfully with people from diverse communities cultures and backgrounds using culturally responsive practices.

Minimum 3 years of progressively responsible experience in community partnership development external relations volunteer engagement fund development or a related field including demonstrated experience cultivating and managing relationships with external organizations and at least one year of staff supervision.

Experience managing a volunteer program or significant volunteer engagement operation including coordination of recruitment placement training and ongoing volunteer support.

Demonstrated skill in meeting and event planning group facilitation public speaking and representing an organization with external partners and community audiences.

Excellent written verbal and interpersonal communication skills with the ability to tailor messages for partners volunteers donors and community audiences.

Proficiency with CRM and database systems including Salesforce or a comparable platform as well as Google Workspace Word Excel PowerPoint and web-based communication tools.

Highly organized detail-oriented and self-directed with the ability to manage multiple priorities deadlines and external relationships simultaneously.

Four-year degree or equivalent combination of education training and relevant professional or lived experience.

PREFERRED QUALIFICATIONS AND EXPERIENCE:

Bilingual in Spanish/English or Vietnamese/English.

Experience engaging youth students or young professionals through leadership development volunteer engagement fundraising or community-based initiatives.

Knowledge of Santa Clara Countys education faith civic and community networks with familiarity with local institutions and potential partnership opportunities.

REPORTING RELATIONSHIP:
This position is exempt and full-time and reports to the Director of Communications.

Working Conditions and Requirements

Full-time in-person on-site role with occasional evening and weekend work required for partner meetings volunteer activities events and other organizational needs.

Ability to work on a computer for up to 68 hours per day.

Regular local travel to partner sites meetings and events; must meet SHCS driving and insurance eligibility requirements.

Ability to lift up to 30 lbs. without assistance and up to 50 lbs. with assistance with or without reasonable accommodation.

Offer of employment is contingent on successful completion of a background check and DMV record review conducted after a conditional offer. Qualified applicants with arrest or conviction records will be considered in accordance with the California Fair Chance Act.

Position Details

The CPM is part of the Community Development team and plays a key role in SHCSs fund development community partnership outreach and volunteer engagement efforts.

The salary range is $78000$83000 per year commensurate with experience.

Excellent benefits include fully paid medical insurance for employees; majority-paid medical insurance for qualified dependents; dental and vision insurance; 12 paid holidays; 10 paid sick days per year; paid vacation starting at 10 days per year; additional wellness benefits; basic life and long-term disability insurance; professional development; and more.

Equal Opportunity

Sacred Heart Community Service is proud to be an Equal Opportunity workplace. SHCS is committed to building a team of people of diverse ethnic cultural and experiential backgrounds.

It is the policy of Sacred Heart Community Service to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race color ethnicity ancestry religion age sex gender sexual orientation gender identity/expression pregnancy medical condition or genetic information veteran status national origin disability marital status or any other status protected by law. SHCS will conform to the spirit as well as the letter of all applicable laws and regulations.

Applicants who need a reasonable accommodation during the application or interview process may contact Human Resources at emailprotected.

We especially encourage members of historically underrepresented and marginalized communities people of color women people living with disabilities veterans and LGBTQ people to apply.