Controls Service Technician (union)

What you will do:

Under minimal supervision conducts preventive maintenance repair installation and commissioning and general servicing of systems (including detailed troubleshooting of systems). Responsible for high levels of customer satisfaction through direct on site customer interface. With a high level of complete technical competence mentors control technicians service technicians and mechanical technicians on building automation activities. Properly completes required project and service documentation. Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service

How you will do it:

• Diagnoses and repairs complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software.

• Provides field proposals for retrofits upgrades and or enhancements to existing equipment.

• Install and modify software and graphics.

• Communicate with customers upon arrival and before leaving the work site.

• Ensures high levels of customer satisfaction.

• Meets regularly with customers to become familiar with operating problems. Keeps customer informed on the service provided outstanding issues and recommend system enhancements upgrades and replacement.

• Adheres to all Johnson Controls and customer safety standards.

• Trains the customer in control systems operations. Delivers manuals and documentation to the customer for training needs as required.

• Provides mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems.

• Compilesjob documentation such as certificate of completion customer training form training certificates and punch lists.

• Assists in the design and configuration of building control systems as defined by the contract documents.

• Creates flow diagrams sequence of operationsand billof material network layouts and electrical schematics as required.

• Assists in the loading and commissioning of all system and network-level controllers as required.

• Assists in validation of complete system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation.

• Keeps management and JCI contractor or customer informed of job progress and issues.

• Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.

What we look for

Required:

• Be a dedicated member of a North America Branch team willing to learn and be responsible for system trouble shooting repair and aftermarket services for this fast-growing business.

• Minimum of 2 to 3 years Commercial Controls troubleshooting experience in the HVAC industry. This includes buildings chiller plants and systems.

• Vocational School program graduate or associates degree in a technical field or two years experience in servicing electronic and or mechanical systems.

• Demonstrated ability to install and/or service electronic control systems and HVAC related equipment.

• Effective communication skills to represent Johnson Controls on customer sites.

• Possesses the ability to explain technical information to technical and non-technical people.

• Demonstrate effective writing skills as well as understanding of programs and software applications.

• Knowledge of control theory automatic temperature controls building automation systems and other building subsystems.

Pay Range: $29.13 - $40.10 hourly ratedeterminedby the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement. The posted salary range reflects the target compensation for this role. However we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range we encourage you to apply. To support an efficient and fair hiring process we may use technologyassistedtools including artificial intelligence (AI) to helpidentifyand evaluate candidates. All hiring decisions areultimately madeby human reviewers.

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.